Top Customer Success Jobs in NYC, NY
The Senior Implementation Manager guides Mid Market and Enterprise customers in setting up Yotpo’s products, managing onboarding, training, and integrations. They provide high-touch service, manage escalations, optimize processes, and mentor team members, ensuring successful customer outcomes.
The Customer Support Manager will engage with users through email and live chat, resolve inquiries, scale the support team, utilize tech skills to manage systems, and contribute to improving user interactions and insights. Experience in customer service, preferably in sports betting or financial exchanges, is desired.
The Customer Experience Associate will enhance customer experience by building connections, resolving questions, and advocating for customers. Responsibilities include managing customer inquiries via email, phone, and chat, as well as collaborating with management and product teams to improve processes and provide insights for a seamless shopping experience.
Featured Jobs
As a Client Partner at AnalogFolk, you'll drive client engagement, manage strategic relationships, and develop innovative marketing solutions. You'll leverage technology and creativity to enhance brand growth, ensuring high-quality standards and collaboration across teams while embracing opportunities for change and excellence.
The Client Success Manager will enhance client understanding and adoption of FundApps' products, establishing best practices for client engagement, analyzing data for client health, and collaborating with teams to improve services. Responsibilities include identifying growth opportunities and ensuring efficient client interactions through a CRM.
The Client Manager at APPARATUS manages relationships and a book of business within a specific territory, primarily engaging with interior designers, architects, and end-users. This role involves the effective use of Salesforce, presenting brand narratives, and ensuring a positive client experience through timely communication and problem-solving. The manager must also develop outreach strategies and achieve established KPIs.
As a Client Manager at Interbrand, you will drive client success by managing projects from start to completion, collaborating with client directors and cross-disciplinary teams, and ensuring work is delivered on strategy, on time, and on budget. You'll play a crucial role in fostering and growing client relationships while providing strategic support.
The Policy & Procedure Development and Training Specialist will develop, implement, and maintain training programs and policies related to transaction review processes. This role includes ensuring staff compliance with regulatory requirements, monitoring program effectiveness, and providing subject matter expertise on KYC, sanctions, and risk mitigation strategies.
The Client Consultant will support high net worth individuals, growing relationships and engaging potential clients to drive investment opportunities on the Yieldstreet platform. Responsibilities include educating clients about investment strategies, providing tailored solutions, and maintaining ongoing client interactions through outreach and meetings.
As an Associate in Client Service, you will connect clients with expert insights, managing communications and scheduling for various projects. This role requires multitasking across multiple workstreams and understanding market contexts.
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