Top Customer Success Jobs in NYC, NY
The Client Director at CoreWeave is responsible for managing 1-2 strategic global enterprise accounts, driving account growth, and ensuring successful solution delivery. The role involves collaborating with internal teams, developing account plans, engaging with client executives, leading negotiations, and addressing customer satisfaction through cross-functional coordination, requiring extensive experience in sales and strategic account management.
The Metadata Curation Specialist II will improve the integrity and accuracy of the product catalog by curating and expanding metadata. Responsibilities include collaborating with cross-functional teams, conducting reviews and quality assurance, and suggesting optimizations to workflows. This role demands technical curiosity and the ability to analyze data for better catalog management.
The Metadata Curation Specialist will work with the Catalog Operations Team to manage and enhance the Fashion Catalog by curating metadata. Responsibilities include understanding product categorization, creating and debugging metadata issues, ensuring adherence to standards, and collaborating with team members to optimize catalog tooling.
The Customer Success Lead is responsible for defining and owning the Customer Success strategy, driving performance by analyzing data trends, managing customer accounts, and collaborating with various teams to deploy Stellar's technologies effectively. The role involves building trusted relationships with stakeholders and identifying opportunities for account expansion.
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As a Customer Success Manager, you will work with IT leaders and technical teams to implement and optimize Boomi's platform, ensuring customers achieve their strategic goals through effective use of the technology. You'll provide consultative guidance, manage onboarding, and help customers navigate their platform implementations while building long-term relationships.
As a Customer Success Manager at Dailymotion, you'll develop strategic plans for advertisers, collaborate with sales and operations teams, manage media plans, analyze opportunities, and drive client satisfaction while utilizing data insights for campaign optimization.
The Senior Client Success Manager at VideoAmp will engage with clients to ensure optimal use of VideoAmp's Buy Side solutions, focusing on relationship building, client retention, training, and feedback integration. The role emphasizes analytical skills and insights generation to drive client success in the AdTech industry.
The Director of Client Success at VideoAmp will lead the Client Success team, ensuring exceptional service and support for post-sale customers in the AdTech and TV space. Responsibilities include managing client performance, fostering relationships, onboarding new hires, and driving retention and growth initiatives.
As an Enterprise Customer Success Manager at Box, you will ensure customer satisfaction for enterprise clients by driving adoption and addressing their needs. Responsibilities include managing post-sales support, conducting strategic reviews, tracking churn risk, collaborating with internal teams, and acting as the customer advocate. Travel is required up to 40%.
The Principal Client Partner at Tripadvisor will drive revenue growth by developing and servicing new business partnerships, leveraging industry knowledge to offer effective solutions. Responsibilities include managing client relationships, strategizing for revenue goals, and collaborating with internal teams to ensure top-notch service delivery while maintaining market feedback channels.
As a Senior Compensation Specialist, you'll oversee the full compensation life cycle for employees globally, including new employee offers, benchmarking compensation, managing year-end processes, and collaborating with the Talent Acquisition team. You'll also handle budgets and forecasts, working closely with Accounting and Payroll teams.
The Email & SMS Specialist is responsible for managing email and SMS marketing campaigns, analyzing their performance and effectiveness, and collaborating with the marketing and creative teams to execute automated flows and other strategies to drive sales.
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