Top Customer Success Jobs in NYC, NY
The Senior Director of Customer Success is responsible for driving customer satisfaction and retention through a customer-centric strategy. The role involves leading a team, building relationships with clients, tracking performance metrics, overseeing onboarding, and implementing feedback processes to improve services.
The SEO Success Manager will engage with Botify’s customers to optimize their onboarding and ensure effective utilization of the Botify Platform. Responsibilities include customizing training, managing multiple projects, troubleshooting technical issues, and providing strategic SEO guidance to maximize customer value.
The Customer Support Operations Tools Lead is responsible for managing and optimizing customer service technology tools, providing technical support, conducting data analysis to enhance customer service performance, leading tool-related projects, developing training materials, ensuring security compliance, and maintaining vendor relationships.
The Sr. Client Success Manager will oversee the post-sales lifecycle for Addepar's clients, ensuring they derive maximum value from the platform. This includes strategic guidance, client retention, and partnership management with account managers and cross-functional teams to drive client success and feedback.
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The Client Engagement Manager at Flexport is responsible for fostering strong relationships with key merchants, ensuring their satisfaction, and driving retention. The role involves strategizing for merchant success, addressing client needs, collaborating with internal teams, and leveraging data insights to enhance operational efficiency and client experience.
The Licensed Clinical Social Worker will perform mental health diagnostic assessments, develop treatment plans for pediatric patients, and provide telehealth services. The role involves documentation, collaboration with clinical teams, and maintaining a strong rapport with patients.
The Global Client Partner at Vidmob will expand and retain enterprise client relationships, create strategic partnership visions, and drive revenue growth by coordinating client solutions and delivering persuasive sales presentations. This role demands building a sales pipeline, managing key accounts, and analyzing market trends for new business opportunities.
The Sr. Manager, Client Success at InMobi is responsible for leading client relationships and managing a high-performing team. This role involves co-owning revenue growth, driving account strategies, managing campaign delivery, and collaborating with internal teams. Key responsibilities include client retention and growth, campaign analysis, and ensuring effective communication of solutions to clients.
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Join RapidSOS’s Talent Community to explore future tech roles in a mission-driven environment. Contribute to developing technology that saves lives and supports public safety initiatives. Collaborate with product teams and lead project development while promoting best practices in software development.
Join SevenRooms’ North America Customer Success Team by submitting your resume. The role focuses on enhancing guest experiences and retention for hospitality operators. There are no current openings, but your information will be retained for future opportunities.
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