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Top Customer Success Jobs in NYC, NY
The Client Support Analyst will manage client communications, respond to inquiries, and ensure timely onboarding processes. Responsibilities include serving as the primary contact for clients, escalating issues, documenting resolutions, and coordinating client meetings and materials. The role is crucial in maintaining client satisfaction and developing efficient processes.
As a Client Success Manager at Addepar, you will guide clients through the post-sales lifecycle, ensuring they maximize the value of the platform. This role involves deep understanding of clients’ needs, supporting them during implementation, and advocating on their behalf to enhance their experience and drive product adoption.
As a Technical Success Specialist at Bubble, you will support customers by providing technical guidance, conducting product demonstrations, and managing relationships through proactive engagement. Responsibilities include onboarding new customers, answering technical queries, and analyzing operational tools to enhance user experience. You’ll collaborate closely with sales and product teams to elevate customer satisfaction and drive expansion opportunities.
The Senior Data Analyst, Programmatic will create, maintain, and optimize programmatic ad campaigns using analytics and automation. This role includes conducting various analyses, developing data science models, and occasionally working directly with clients to present results. Key skills required are critical thinking, curiosity, and strong time management.
As a Customer Success Manager at Ivalua, you'll manage a portfolio of customers to ensure they receive value from the platform, track KPIs, identify upsell opportunities, and facilitate client education and business transformation. Responsibilities include building strong client relationships and proactively addressing adoption issues.
The Client Support Coordinator manages client communications, assists new clients with the onboarding process, and coordinates medical records requests. They act as a resource for client education on services and work collaboratively to streamline processes while ensuring high-quality client interactions.
The DFIR Recovery Specialist at At-Bay will oversee and enhance cybersecurity incident response and recovery processes. Responsibilities include collaboration with security and IT teams, post-mortem analysis of incidents, and driving security risk reduction activities. The role demands excellent communication skills and a solid understanding of various operating systems and network security.
The Client Strategy Lead will analyze ROI, deepen partnerships with brands, optimize client-facing products, manage projects, and support operational processes. This role involves leveraging data analysis tools to drive revenue and improve product performance while enhancing client relationships.
As a DeFi Partner Success Manager at Aptos, you'll build and maintain relationships with DeFi partners, address inquiries, support engineering and marketing efforts, and execute partnerships across the Aptos ecosystem, all while staying informed on DeFi trends.
The Email & SMS Specialist is responsible for managing email and SMS marketing campaigns, analyzing their performance and effectiveness, and collaborating with the marketing and creative teams to execute automated flows and other strategies to drive sales.
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