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Top Remote Customer Success Jobs in NYC, NY
Healthtech
The Implementation Specialist will onboard and train new medical group users on the Stellar platform, ensuring effective utilization of its features. They will manage multiple implementations, address challenges, document progress, and collaborate with cross-functional teams to enhance the onboarding experience.
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Senior Manager of Client Success will lead a team to drive client engagement and retention for DailyPay's strategic and enterprise clients. This role involves managing clientrelationships, escalating issues, and implementing best practices for financial wellness, while supporting the growth of end-user enrollment and client satisfaction through measurable outcomes.
Cloud • Software • Database
The Customer Success Manager at Cockroach Labs will onboard clients, ensure successful adoption of CockroachDB, address technical issues, and foster customer relationships. They will collaborate with sales and professional services to optimize customer success plans and drive product utilization and growth.
eCommerce • Fintech • Information Technology • Insurance • Software
As a Logistics Claims Adjuster on our Customer Team, you will own the assessment and settlement of claims within your own settlement authority. Responsibilities include leading claims activities, assessing new claims, building customer rapport, collaborating with various teams, ensuring quality work, and staying up-to-date on insurance guidelines and regulations. Requires 2-4 years of claims adjusting experience, active claims adjusting license(s), and a Bachelor's degree in a relevant field with a preference for postgraduate education. Ideal candidates are problem-solvers with a customer-focused mentality, driven, professional, adaptable, and detail-oriented.
Consumer Web • Fintech • Professional Services • Software • Financial Services
The Customer Service & Operations Associate will guide customers through the rollover experience, answering questions and advocating for their needs. The role involves communicating with financial institutions, synthesizing customer feedback for product improvement, and contributing to knowledge bases to enhance customer experience in the financial sector.
Cloud • Information Technology • Productivity • Software • Automation
The Senior Manager of Customer Success will oversee a team of Customer Success Managers, driving engagement strategies to maximize customer retention and growth. Responsibilities include managing team performance, understanding customer requirements, and collaborating with cross-functional teams to support account success.
Top Skills:
GroovyJavaScript
Edtech
The Customer Success Specialist will support the Customer Success department by building relationships, analyzing customer data, assisting with renewals, onboarding, and resolving issues. The role includes creating slide decks for reviews and ensuring accurate data management in Salesforce and Gainsight.
Top Skills:
SalesforceTableau
Top Companies in NYC, NY Hiring Remote Customer Success Roles
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