Top Remote Customer Success Jobs in NYC, NY
As a Senior Client Success Manager, you will manage client relationships, guide clients through program launches, assist with operational challenges, and communicate effectively with stakeholders to ensure program success. You will collaborate with sales and engineering teams to maintain account health and meet client goals.
The Product Support Specialist will act as the first contact for community support, addressing technical inquiries related to the Avalanche ecosystem, providing guides and documentation, and collaborating with development teams to resolve issues. They will engage with users mainly during weekends and facilitate self-support resources to enhance user experience.
The Metadata Curation Specialist II will improve the integrity and accuracy of the product catalog by curating and expanding metadata. Responsibilities include collaborating with cross-functional teams, conducting reviews and quality assurance, and suggesting optimizations to workflows. This role demands technical curiosity and the ability to analyze data for better catalog management.
The Customer Success Lead is responsible for defining and owning the Customer Success strategy, driving performance by analyzing data trends, managing customer accounts, and collaborating with various teams to deploy Stellar's technologies effectively. The role involves building trusted relationships with stakeholders and identifying opportunities for account expansion.
The Client Success Manager will manage key relationships with PBM clients, ensuring delivery of high-quality services and client satisfaction. Responsibilities include ongoing client communication, handling escalations, and participating in operational inquiries. The role involves collaboration with the implementation team and conducting client training sessions. The manager will also analyze industry trends and provide insights to clients.
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The Customer Director is responsible for driving Point B's success with strategic customers by managing revenue and profitability. This role involves developing growth plans, understanding client needs, and providing advisory expertise. The CD nurtures C-suite relationships, informs offering development, and leads Life Sciences customer growth, ensuring targets are met while aligning with company values.
As a Mid-Market Customer Success Manager at Newsela, you will manage a portfolio of mid-market accounts, drive revenue through growth and retention, and ensure client success criteria are met. You will partner with district leaders to achieve goals and enhance education experiences through Newsela products.
Top Remote Companies in NYC, NY Hiring Customer Success Roles
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