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Top Remote Customer Success Jobs in NYC, NY

4 Hours Ago
Remote
Remote New York, NY
Junior
Junior
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
Customer Support Associates at Squarespace resolve customer issues primarily through live chat and email, ensuring a high satisfaction rate. Responsibilities include troubleshooting account-related inquiries and staying updated on product features. The position requires consistent communication skills and the ability to handle multiple requests efficiently.
Yesterday
Remote
Remote New York, NY
117K-158K Annually
Senior level
117K-158K Annually
Senior level
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
The Customer Education Program Manager will lead the design and delivery of customer education programs, enhancing onboarding and support experiences. Responsibilities include developing training solutions, collaborating with product teams, managing content libraries, and analyzing program effectiveness to improve offerings. The role also involves partnering with marketing and analytics teams to monitor trends and customer engagement.
2 Days Ago
Remote
Remote New York, NY
50K-63K Annually
Junior
50K-63K Annually
Junior
eCommerce
As an Order Management Specialist, your role involves managing order flow, overseeing the distribution of merchandise, tracking shipments, coordinating delivery schedules, resolving fulfillment issues, and maintaining strong relationships with delivery partners and manufacturing teams.
Top Skills: ExcelMicrosoft Word

Featured Jobs

2 Days Ago
Remote
Remote New York, NY
Senior level
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Contract Platform Specialist Manager at PwC, you will enhance the Icertis CLM platform, lead teams, implement AI capabilities, and ensure compliance with regulatory standards. You will mentor junior staff and foster collaboration while managing client accounts and driving platform improvements.
2 Days Ago
Remote
Remote New York, NY
Entry level
Entry level
HR Tech • Information Technology • Professional Services • Sales • Software
The Payroll Customer Experience Specialist provides exceptional payroll and benefits support across multiple states, ensuring accuracy in reconciliations and payroll runs. The role involves communicating complex concepts clearly, working with a dynamic team, and utilizing various tools to enhance customer experience.
2 Days Ago
Remote
Remote New York, NY
Junior
Junior
Hardware • Healthtech • Software • Analytics
The Client Success Associate will support user engagement and adoption of Sage's products among clients. Responsibilities include managing client relationships, leveraging data for operational decisions, driving product adoption, monitoring usage patterns, and collaborating with other teams to enhance customer experience.
Top Skills: Data Analytics
3 Days Ago
Easy Apply
Remote
Remote New York, NY
Easy Apply
60K-75K Annually
Entry level
60K-75K Annually
Entry level
Healthtech • Insurance • Other • Sales • Software
The Medicare Compliance & Training Associate will support agents in running their businesses according to Medicare compliance rules. Responsibilities include reviewing promotional materials, assisting with compliance audits, answering agents' Medicare queries, and conducting live training sessions on relevant topics.
3 Days Ago
Easy Apply
Remote
Remote New York, NY
Easy Apply
Mid level
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
As a Reliability Success Manager, you will drive customer growth and retention by improving machine health solutions. Your role involves collaborating with technical teams, establishing trusted relationships with clients, and enhancing customer experience through training and support. You'll interface with product teams based on customer feedback and monitor post-implementation success to facilitate upsells.
Top Skills: Vibration Analysis
3 Days Ago
Easy Apply
Remote
Hybrid
Remote New York, NY
Easy Apply
Junior
Junior
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, managing communication via chat, phone, and email, while overseeing the medical billing process and addressing potential issues. They are responsible for handling a high volume of calls, following up with insurance, and meeting performance metrics.
Top Skills: AthenaCarevoyantEclinicalworksEpicMedikNextgen
4 Days Ago
Remote
Remote New York, NY
Junior
Junior
Healthtech • Pet
As a Chat Support Associate at Vetcove, you'll engage with veterinary professionals to assist them in their purchasing processes through effective communication via live chat, email, and phone. You'll troubleshoot issues, manage accounts, and collaborate with teams to enhance user experience on the platform.

Top Companies in NYC, NY Hiring Remote Customer Success Roles

See All
Squarespace Thumbnail
Software • SEO • Payments • Marketing Tech • eCommerce • Design • Consumer Web
New York, NY
1723 Employees
PwC Thumbnail
Professional Services • Generative AI • Cybersecurity • Consulting • Business Intelligence • Artificial Intelligence
New York, NY
364000 Employees
HiBob Thumbnail
Software • Sales • Professional Services • Information Technology • HR Tech
New York, NY
1000 Employees
Sage Thumbnail
Software • Healthtech • Hardware • Analytics
New York, NY
33 Employees
Saatva Thumbnail
eCommerce
Fully Remote
350 Employees
Dropbox Thumbnail
Software • Productivity • Data Privacy • Consumer Web • Cloud • Automation • App development
Fully Remote
2500 Employees
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