Top Remote Customer Success Jobs in NYC, NY
As a Senior Client Success Manager, you will build and maintain strong relationships with clients, advocate for their needs, and drive the adoption of DailyPay's products. Responsibilities include managing client accounts, communicating account progress, analyzing data, negotiating contracts, and reducing client churn while identifying upsell opportunities.
The Partner Success Manager will support capital markets and payment enterprises in integrating and using the Aptos protocol. Responsibilities include building strong partner relationships, addressing inquiries, collaborating with cross-functional teams, and improving partner experiences while keeping CRM updated.
As a Senior Customer Success Manager at BetterCloud, you will oversee customer onboarding, manage relationships with a portfolio of 15-25 accounts, support customer value realization with the product, and serve as an advocate for customer feedback to internal teams. You will focus on enhancing customer satisfaction, driving product adoption, and consulting with clients to address their specific needs and objectives.
Join SevenRooms’ North America Customer Success Team by submitting your resume. The role focuses on enhancing guest experiences and retention for hospitality operators. There are no current openings, but your information will be retained for future opportunities.
The Senior Director, Professional Services and Customer Success is responsible for leading the Professional Services team, developing and launching service offerings to enhance customer engagement and renewals, and ensuring high-quality customer support. The role requires strategic leadership, team management, and collaboration across multiple departments.
As a Member of Client Experience at Anchorage Digital, you will provide exceptional service to institutional clients during onboarding and account management. Your responsibilities include understanding client needs, resolving issues, ensuring a smooth onboarding process, and supporting client interactions within the organization.
The Customer Support Representative at Parsley Health provides exceptional service to members by managing inquiries via email, phone, and SMS, solving complaints, and ensuring customer satisfaction. Responsibilities include onboarding, handling cancellations, collecting feedback, and supporting member needs while collaborating with clinical and sales departments.
As a Client Experience Specialist, you will engage with consumers via multiple channels to assist them in connecting with financial advisors. Your role involves scheduling calls, managing relationships, and documenting customer interactions to ensure a positive user experience while meeting targets.
As a Customer Service Specialist, you’ll play a key role in helping our customers consolidate their retirement accounts. You’ll be critical to ensuring customers have a great experience with us and end up with more confidence in their long-term finances. You’ll also be an advocate for the customer and share customer feedback with our product & engineering teams to inform our product roadmap.
The Senior Customer Success Manager acts as a trusted advisor, ensuring a best-in-class customer experience from onboarding to adoption and expansion. They identify customer pain points, drive engagement with CockroachDB, and collaborate with internal teams to optimize customer outcomes. This role requires exceptional program management skills to manage multiple workstreams and foster ongoing relationships to increase customer utilization and revenue growth.
Top Companies in NYC, NY Hiring Remote Customer Success Roles
See All
All Filters
No Results
No Results
