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Top Remote Customer Success Jobs in NYC, NY

77+ Job Results
5 Days Ago
Remote New York, NY
Remote
Hybrid
40 Employees
65K Annually
Mid level
40 Employees
65K Annually
Mid level
Healthtech • Information Technology • Insurance • Other • Software
The Enrollment Specialist Team Lead will manage and coach a team of Enrollment Specialists, ensuring they achieve performance targets through meetings and training. The role includes managing HR tasks, planning patient outreach, improving workflows, and conducting direct outreach to enroll high-priority patients in cancer care programs. The position emphasizes building strong relationships with patients and thorough understanding of the care services provided.
Top Benefits:
401-K
Company Equity
Company Outings
+8 More
6 Days Ago
Remote New York, NY
Remote
850 Employees
86K-134K Annually
Senior level
850 Employees
86K-134K Annually
Senior level
Fintech • Professional Services • Software • Analytics • Financial Services • Data Privacy
As a Client Success Manager at Addepar, you will drive client success throughout the post-sales lifecycle. Your role involves understanding client needs, advocating for them internally, and ensuring they maximize the value from the Addepar platform, thus impacting overall client retention and adoption. You will collaborate with various teams to provide exceptional client support and develop success plans to identify opportunities for optimization and cross-selling.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+40 More
7 Days Ago
Remote New York, NY
Remote
1,500 Employees
Junior
1,500 Employees
Junior
eCommerce • Fashion • Retail
The Metadata Curation Specialist will work with the Catalog Operations Team to manage and enhance the Fashion Catalog by curating metadata. Responsibilities include understanding product categorization, creating and debugging metadata issues, ensuring adherence to standards, and collaborating with team members to optimize catalog tooling.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
7 Days Ago
Remote New York, NY
Remote
Hybrid
165 Employees
120K-140K Annually
Mid level
165 Employees
120K-140K Annually
Mid level
Healthtech
The Customer Success Lead is responsible for defining and owning the Customer Success strategy, driving performance by analyzing data trends, managing customer accounts, and collaborating with various teams to deploy Stellar's technologies effectively. The role involves building trusted relationships with stakeholders and identifying opportunities for account expansion.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+41 More
7 Days Ago
Remote New York, NY
Remote
1,500 Employees
151K-189K Annually
Mid level
1,500 Employees
151K-189K Annually
Mid level
Cloud • Information Technology • Productivity • Software • Automation
As a Customer Success Manager, you will work with IT leaders and technical teams to implement and optimize Boomi's platform, ensuring customers achieve their strategic goals through effective use of the technology. You'll provide consultative guidance, manage onboarding, and help customers navigate their platform implementations while building long-term relationships.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+24 More
7 Days Ago
Remote New York, NY
Remote
500 Employees
110K-115K Annually
Mid level
500 Employees
110K-115K Annually
Mid level
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
The Senior Client Success Manager at VideoAmp will engage with clients to ensure optimal use of VideoAmp's Buy Side solutions, focusing on relationship building, client retention, training, and feedback integration. The role emphasizes analytical skills and insights generation to drive client success in the AdTech industry.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
8 Days Ago
Remote New York, NY
Remote
325 Employees
60K-81K Annually
Entry level
325 Employees
60K-81K Annually
Entry level
Fintech • Real Estate
The Client Support Analyst will manage client communications, respond to inquiries, and ensure timely onboarding processes. Responsibilities include serving as the primary contact for clients, escalating issues, documenting resolutions, and coordinating client meetings and materials. The role is crucial in maintaining client satisfaction and developing efficient processes.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+40 More
53 Employees
Junior
Artificial Intelligence • Healthtech • Machine Learning • Biotech
The position involves remote reading of outpatient and urgent care X-ray studies with a flexible schedule. The radiologist will interact with a teleradiology team and utilize advanced software for efficient diagnostics.
Top Benefits:
Commuter Benefits
Company Equity
Company Outings
+18 More
18 Days Ago
Remote New York, NY
Remote
476 Employees
75K-100K Annually
Mid level
476 Employees
75K-100K Annually
Mid level
Edtech
As a Mid-Market Customer Success Manager at Newsela, you will manage a portfolio of mid-market accounts, drive revenue through growth and retention, and ensure client success criteria are met. You will partner with district leaders to achieve goals and enhance education experiences through Newsela products.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
20 Days Ago
Remote New York, NY
Remote
230 Employees
90K-115K Annually
Senior level
230 Employees
90K-115K Annually
Senior level
Fintech • Payments • Real Estate • Software • Financial Services
The Customer Support Operations Tools Lead is responsible for managing and optimizing customer service technology tools, providing technical support, conducting data analysis to enhance customer service performance, leading tool-related projects, developing training materials, ensuring security compliance, and maintaining vendor relationships.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+37 More
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