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Top Customer Success Jobs in NYC, NY

Reposted Yesterday
Hybrid
New York, NY
Senior level
Senior level
Artificial Intelligence • Productivity • Software
The Global Head of Customer Success will lead a diverse, global team to enhance customer engagement and drive adoption of Notion products, focusing on goals like churn reduction and growth. Responsibilities include strategy development, customer health monitoring, and advocating for product improvements based on customer feedback.
Top Skills: Customer Health MetricsCustomer SuccessCustomer Success Management PlatformsSaaS
Yesterday
Hybrid
New York, NY
Mid level
Mid level
Fintech • Software • Financial Services
The Advisor Services Associate ensures successful client outcomes by managing requests, facilitating trades, and improving client experiences on the CAIS platform.
Top Skills: Crm ProgramsMS Office
Yesterday
Easy Apply
Hybrid
New York, NY
Easy Apply
Expert/Leader
Expert/Leader
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Lead the North American Customer Success team for Genius Sports, focusing on revenue growth, client satisfaction, team management, and cross-functional collaboration within the advertising products space.
Top Skills: AdtechAudience Engagement PlatformsDigital AdvertisingProgrammatic Media

Featured Jobs

Yesterday
Easy Apply
New York, NY
Easy Apply
112K-238K Annually
Senior level
112K-238K Annually
Senior level
Artificial Intelligence • Information Technology • Internet of Things • Software
Lead a team of Customer Success Managers in the healthcare vertical to enhance customer retention, develop strategic plans, and drive measurable business outcomes.
Top Skills: AIDigital MarketingMachine Learning
Yesterday
Hybrid
New York, NY
Mid level
Mid level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a VIP Host, you will build and manage relationships with high-value players, ensuring engagement and loyalty by executing VIP strategies and responding to player needs.
Yesterday
Easy Apply
Hybrid
New York, NY
Easy Apply
Junior
Junior
Fintech • News + Entertainment • Software • Database • Financial Services
The Customer Success Manager will drive user adoption, retention, and relationship-building with stakeholders in the buyside credit investing sector, ensuring excellent client engagement and support.
Yesterday
Easy Apply
Remote
Hybrid
New York, NY
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Solutions Architect at Coda, you'll design and implement custom solutions for enterprise clients, ensuring alignment with their business needs and driving adoption of Coda's platform.
Top Skills: APIsDatabase ArchitectureExcelFormula LanguagesLow-Code ToolsNo-Code ToolsTroubleshooting Software Systems
Reposted Yesterday
Hybrid
New York, NY
Senior level
Senior level
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
Reposted Yesterday
Hybrid
New York, NY
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Big Data • Food • Retail • Software • Generative AI • Big Data Analytics
As a Customer Success Manager, you'll oversee client relationships, ensure product success, develop strategies for growth, and collaborate with various teams to maximize customer satisfaction.
Top Skills: Data AnalyticsSaaS
Reposted Yesterday
Hybrid
New York, NY
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Artificial Intelligence • Healthtech
As a Customer Success Manager, you will lead the onboarding and training of clients using Circadia Health's platform, ensuring user engagement and improved patient outcomes through collaborative efforts with clinical teams.
Top Skills: Ai-Powered PlatformsEhrsHomecare HomebaseMatrixcarePointclickcare

Top Companies in NYC, NY Hiring Customer Success Roles

See All
CAIS Thumbnail
Software • Fintech • Financial Services
6 Offices
341 Employees
Octus Thumbnail
Software • News + Entertainment • Fintech • Financial Services • Database
7 Offices
708 Employees
Yext Thumbnail
Software • Internet of Things • Information Technology • Artificial Intelligence
6 Offices
1100 Employees
Genius Sports Thumbnail
Sports • Software • Marketing Tech • Machine Learning • Big Data Analytics • Artificial Intelligence • AdTech
13 Offices
1800 Employees
Notion Thumbnail
Software • Productivity • Artificial Intelligence
7 Offices
800 Employees
DraftKings Thumbnail
Sports • Software • Information Technology • Gaming • Esports • Digital Media • Big Data Analytics
11 Offices
5300 Employees
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