Top Customer Success Manager Jobs in NYC, NY

As a Customer Success Manager, you will foster relationships with Fortune 500 customers, driving their adoption and success with Hearsay and Yext solutions. Your role involves consulting with C-level executives, identifying growth opportunities, overseeing best practices, and collaborating with sales for renewals and upsells.

As a Product Specialist at Octus, you will ensure customer satisfaction and promote product adoption. Responsibilities include becoming an expert on Octus products, managing client relationships, identifying expansion opportunities, and driving usage by educating subscribers on best practices.

The Customer Success Manager at Octus is responsible for managing existing global clients in the buy side space, promoting product adoption, driving retention rates, and building relationships to increase revenue. They monitor performance indicators, collaborate with internal teams, and strategize outreach to maximize client engagement.

The Strategic Customer Success Manager will establish and nurture relationships with key stakeholders at Fortune 100 accounts, provide strategic guidance on product adoption, oversee large-scale deployments, and implement best practices for customer success. The role also involves leading and mentoring junior team members, analyzing customer data for improvement, and collaborating with cross-functional teams to drive business growth.

The Scale Customer Success Manager will build relationships with customers to drive product adoption and collaboration using monday.com. Responsibilities include supporting internal stakeholders, identifying customer goals through data analysis, and leading initiatives to enhance user experience. The role involves engaging with customers, designing success programs, and advocating for customer needs within the company.

The Mid Market Customer Success Manager will build strong relationships with clients to ensure their success with monday.com. Responsibilities include managing onboarding, leading webinars, and developing communication strategies while representing the voice of the customer to influence product development.

The Enterprise Customer Success Manager will be responsible for managing customer relationships, driving improvements through team collaboration, and facilitating upsells and renewals by aligning with multiple stakeholders. Daily coaching and training will be provided to enhance customer success skills.

The Customer Success Manager will drive the adoption, renewals, and growth of customer accounts in social advertising. They will serve as the main customer contact, provide consultative advice, and collaborate across teams to enhance customer experiences and outcomes.

The Customer Success Manager II will support Carrot's small business customers, driving retention and member engagement, while ensuring customer satisfaction. This role involves acting as a trusted advisor to HR benefits leaders and collaborating with the Small Business Renewals and Expansions Manager to grow business opportunities.

The Enterprise Customer Success Manager builds strong relationships with clients, manages their onboarding, ensures product adoption, and communicates strategies for maximizing impact. The role involves leading webinars and consultations, navigating client organizations for opportunities, and collaborating with internal teams to influence product development.

As an Enterprise Customer Success Manager at Zocdoc, you will enhance provider partnerships, engage stakeholders, monitor utilization, and provide data-driven insights to ensure optimal use of Zocdoc services, ultimately improving customer outcomes in the healthcare sector.

As a Customer Success Manager at Radar, you will support customers in maximizing the value of their location-based initiatives, manage customer inquiries, build strong relationships, and help identify opportunities for increased product usage. You'll collaborate with various internal teams to ensure customer success and retention.

Seeking a Customer Success Manager to own the post-sale experience for a fast-growing B2C customer base. Responsibilities include building relationships, driving renewals, and identifying growth opportunities. Requires 2-4 years of experience in a similar role or in banking/finance. Excitement for ambiguity and data-driven projects essential.

The Customer Success Manager at Bombora will cultivate strong relationships with customers, ensure customer satisfaction and usage, drive product adoption through tailored training and support, and collaborate with various teams to enhance the customer experience.

As a Customer Success Manager at Justworks, you will build strong relationships with customers, ensuring their success on the platform. Your role includes advocating for customers, monitoring satisfaction, promoting new products, and facilitating growth strategies. You'll work closely with customers and internal teams to provide expert guidance and identify opportunities for additional sales and engagement.

The Customer Success Manager at Reorg will manage a book of global clients in the investment banking sector, driving adoption of Reorg's products and services, building relationships, monitoring key performance indicators, and ensuring customer satisfaction to promote retention and revenue growth.

The Senior Technical Customer Success Manager at EliseAI will manage strategic relationships with customers, ensuring their satisfaction and successful adoption of EliseAI’s conversational AI products. Responsibilities include understanding customer needs, providing technical support, delivering workshops, and collaborating with internal teams to enhance customer experience and drive product adoption.