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Top Customer Success Manager Jobs in NYC, NY

Reposted YesterdaySaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
Reposted 6 Hours AgoSaved
Easy Apply
In-Office
New York, NY
Easy Apply
73K-154K Annually
Mid level
73K-154K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things • Social Media • Software • SEO
The Customer Success Manager will manage enterprise-level customer relationships, drive platform adoption, ensure satisfaction, and identify growth opportunities.
Top Skills: Customer Experience PlatformsDigital Experience PlatformsDigital Marketing TechnologiesMarketing Performance ManagementReputation ManagementSocial Media Marketing Platforms
Reposted 23 Hours AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
42-46 Hourly
Mid level
42-46 Hourly
Mid level
HR Tech • Payments • Professional Services • Software
As a Customer Success Manager at Justworks, you will build relationships with customers, drive satisfaction, and collaborate with teams to promote products and services while ensuring long-term success on the platform.
Reposted YesterdaySaved
In-Office
New York, NY
Mid level
Mid level
Software
The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.
Top Skills: Crm SystemsSalesforce
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
101K-149K Annually
Mid level
101K-149K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The role involves managing relationships with enterprise customers, ensuring product adoption and satisfaction while collaborating with internal teams to achieve customer goals.
Top Skills: CloudSaaSTechnology
Reposted 5 Days AgoSaved
In-Office
New York, NY
140K-160K Annually
Junior
140K-160K Annually
Junior
Mobile • Software
Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.
Top Skills: SaaS
Reposted 6 Days AgoSaved
In-Office
New York, NY
140K-190K Annually
Mid level
140K-190K Annually
Mid level
Fintech
The Client Success Manager at Maybern is responsible for managing post-sale client experiences, guiding onboarding, driving product adoption, and ensuring client satisfaction through advocacy and strategic engagements.
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
75K-100K Annually
Senior level
75K-100K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Manage customer relationships, deliver exceptional support, drive adoption, advocate for customers, and collaborate with internal teams to optimize customer success initiatives.
Top Skills: Smartly.Io PlatformSocial Advertising
4 Hours AgoSaved
Remote or Hybrid
New York, NY
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, engage and empower clients, drive renewals, manage accounts through the lifecycle, and use insights to boost customer success.
Top Skills: GainsightSalesforce
Reposted 9 Days AgoSaved
In-Office
New York, NY
35K-65K Annually
Junior
35K-65K Annually
Junior
Artificial Intelligence
The Customer Success Manager will manage customer relationships, drive product adoption, prevent churn, and support small business owners in using the platform effectively.
Top Skills: AdsAi FeaturesSeoWebsites
Reposted 9 Days AgoSaved
In-Office
New York, NY
85K-110K Annually
Junior
85K-110K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills: GongPlanhatSalesforceZendesk
Reposted 9 Days AgoSaved
In-Office
New York, NY
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
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Reposted 23 Hours AgoSaved
Remote or Hybrid
New York, NY
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 23 Hours AgoSaved
Remote or Hybrid
New York, NY
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
YesterdaySaved
Easy Apply
Remote
New York, NY
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager ensures client satisfaction, retention, and value through strategic relationship management and effective use of media platforms.
Top Skills: AmazonCm360Dv360Google AdsInnovidMicrosoft Office SuiteSalesforceSearch Ads 360Ttd
10 Days AgoSaved
Remote or Hybrid
New York, NY
102K-129K Annually
Mid level
102K-129K Annually
Mid level
Productivity • Sales • Software
The Customer Success Manager will support clients by driving product adoption, building relationships, and providing consultation while ensuring customer goals are met.
Top Skills: B2B Saas
Reposted 10 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
70K-95K Annually
Mid level
70K-95K Annually
Mid level
Fintech • News + Entertainment • Software • Database • Financial Services
Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.
Reposted 10 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
Reposted 10 Days AgoSaved
Hybrid
New York, NY
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
Reposted YesterdaySaved
Remote or Hybrid
New York, NY
68K-104K Annually
Senior level
68K-104K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills: Banking OperationsBanking Software
Reposted 2 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
12 Days AgoSaved
Hybrid
New York, NY
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Customer Success Manager at Squarespace will drive growth for SMB customers by establishing success strategies, analyzing data, and building relationships to ensure customer satisfaction and retention.
Top Skills: B2B SaasEcommerce
Reposted 12 Days AgoSaved
In-Office
New York, NY
100K-210K Annually
Senior level
100K-210K Annually
Senior level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Enterprise Customer Success Manager will oversee customer relationships, drive adoption and revenue, and collaborate across teams to enhance product value and optimize performance.
Top Skills: APIsHubspot
Reposted 12 Days AgoSaved
In-Office
New York, NY
75K-150K Annually
Mid level
75K-150K Annually
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Customer Success Manager will onboard new companies, ensure successful integration, drive revenue through upselling, analyze product performance, and collaborate with cross-functional teams to enhance user experience.
Top Skills: Product Analytics ToolsSQL
Reposted 12 Days AgoSaved
Remote or Hybrid
New York, NY
86K-95K Annually
Junior
86K-95K Annually
Junior
Productivity • Sales • Software
The Tech Customer Success Manager will drive customer growth and retention through strategic engagement with clients, leveraging product knowledge and AI-driven insights to enhance collaboration and success with monday.com.
Top Skills: Monday.Com
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