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Top Customer Success Manager Jobs in NYC, NY
As a Senior Customer Success Manager at BetterCloud, you will oversee customer onboarding, manage relationships with a portfolio of 15-25 accounts, support customer value realization with the product, and serve as an advocate for customer feedback to internal teams. You will focus on enhancing customer satisfaction, driving product adoption, and consulting with clients to address their specific needs and objectives.
As a Senior Customer Success Manager, you will oversee a diverse portfolio of B2B relationships, ensuring high retention and product adoption while collaborating with cross-functional teams. Responsibilities include managing client relationships, onboarding new clients, tracking key metrics, and identifying upsell opportunities.
Lead a Mid Market Customer Success Manager team, ensuring customer satisfaction and driving adoption of Cloudflare solutions. Responsibilities include mentoring team members, developing strategies for customer success, collaborating with various teams, tracking performance metrics, and enhancing client engagement.
The Customer Success Team Lead will manage and grow a team of Mid-Market Customer Success Managers. Responsibilities include driving customer retention and growth, establishing best practices, collaborating with cross-functional teams, and leading strategic account reviews.
As Director of Customer Success, you will lead the Customer Success team, driving performance and key business metrics while ensuring customer satisfaction. Responsibilities include developing customer success strategies, managing key customer relationships, analyzing metrics, and fostering skill development within the team.
As a Senior Manager of Customer Success Architects, you will lead a team focused on delivering exceptional service to clients, driving renewal and expansion initiatives, and developing strategies to address risks. This role requires collaborating across teams to enhance customer satisfaction and supporting the professional growth of the CSA team.
As a Product Data Scientist, you will lead client engagements, manage the delivery of data science solutions, and utilize advanced analytics to provide actionable insights. Your role involves translating client requirements, building operational pipelines, and facilitating effective communication with project leadership to address clients' business challenges.
The Senior Customer Success Manager will engage with global enterprise customers to ensure successful onboarding, implementation, and ongoing satisfaction with Intenseye's SaaS platform, focusing on revenue retention, upsell opportunities, and customer relationships.
The Senior Client Success Manager at VideoAmp is responsible for managing client relationships, establishing best practices for client service, onboarding new hires, and strategizing to meet client KPIs. The role supports clients in leveraging VideoAmp's ad solutions and involves collaboration with agencies and vendors in the adtech space.
As the Senior Manager of Client Success, you will lead a team to drive client engagement and retention while collaborating with sales, marketing, and other departments. You will manage client escalations, develop success strategies, and ensure that clients meet their financial wellness goals, all while driving performance metrics.
As a DeFi Partner Success Manager at Aptos, you'll build and maintain relationships with DeFi partners, address inquiries, support engineering and marketing efforts, and execute partnerships across the Aptos ecosystem, all while staying informed on DeFi trends.
As a Manager of Customer Success for Enterprise clients, you will lead and grow a team of Customer Success Managers, ensuring their success through hiring, coaching, and fostering a customer-centric culture. You'll develop relationships with key stakeholders, collaborate with internal teams, and own team metrics to enhance client engagement and satisfaction.
As a Senior Client Success Manager, you will enhance client satisfaction in the entertainment sector by developing media strategies, managing campaigns, and fostering relationships. You will utilize data insights to optimize TV advertising, collaborate cross-functionally, and deliver compelling presentations to clients.
The Partner Success Manager will support capital markets and payment enterprises in integrating and using the Aptos protocol. Responsibilities include building strong partner relationships, addressing inquiries, collaborating with cross-functional teams, and improving partner experiences while keeping CRM updated.
The Scaled Customer Success Lead will drive customer adoption, engagement, and satisfaction at scale by automating the customer journey and creating structured onboarding programs. The role involves collaborating with various teams, analyzing customer feedback, tracking KPIs, and optimizing customer communications to maintain Flowcode's leadership in QR solutions for Fortune 500 companies.
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