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Top Operations Jobs in NYC, NY
As an Associate in Strategy & Operations at Headway, you'll be essential in developing operational frameworks and processes that support the business. You'll collaborate across teams to design data-driven solutions and monitor their execution, ultimately improving accessibility to mental health care.
As the first CX Operations hire at Clay, you will design and implement strategies to enhance the customer experience for all users. Your responsibilities include building a Customer Health Score, driving data analyses for revenue growth, and creating systems for improved customer support efficiency.
The Manager of Business Operations will enhance organizational efficiency by developing and overseeing operational rhythms, ensuring effective collaboration across departments, and managing key strategic projects. The role involves preparing executive presentations and providing recommendations on operational excellence, fostering stakeholder relationships, and promoting continuous process improvement.
The Director of Digital Accessibility Operations at NBCUniversal will lead the development and execution of the company's digital accessibility strategy. This role involves managing daily operations, collaborating with product and engineering teams, ensuring compliance with accessibility standards, conducting audits, and providing training on best practices for digital accessibility across the organization.
The Director of Staging Operations will oversee all productions from 30 Rockefeller Plaza, focusing on team leadership, operational efficiency, and client relations. Responsibilities include managing budgets, negotiating labor contracts, and ensuring client satisfaction with staging needs. The role requires collaboration with internal and external stakeholders and involves comprehensive organizational skills and project management.
The Coordinator, Supply Operations will create production plans, monitor delivery of finished goods, analyze inventory levels, and ensure timely order placement to meet company objectives. This role involves managing information flow between production and distribution channels and addressing delivery challenges to maintain product availability.
The Senior Strategy and Business Operations Manager will lead the development and launch of strategic initiatives, conduct market research, drive market expansion, and improve operational efficiency through data-driven recommendations and KPI tracking. The role requires strong analytical skills and the ability to influence stakeholders.
Lead within Revenue Operations at Headway, responsible for driving growth and scaling operations to support the company's mission of improving mental healthcare access. Manage conversion rates, forecast models, quotas, and cross-functional collaboration to drive business outcomes and growth. Seeking candidates with 3+ years of experience in consulting or business operations, with a passion for leading projects and working x-functionally.
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The Processing Manager at Hometap will lead a team of Application Specialists to review and process homeowner investment applications. Responsibilities include managing team production, maintaining and improving processing procedures, training and mentoring staff, and collaborating cross-functionally to ensure quality service.
The Platform Solutions and Operations Specialist will support platform operations across Pre-Trade, Trade, and Post-Trade phases, manage projects, collaborate with stakeholders, conduct data analysis, maintain documentation, and develop strong relationships to ensure operational excellence and stakeholder satisfaction.
The Director of Operations will oversee strategic growth initiatives and operational functions at January, aiming to exceed $100m in revenue. Responsibilities include enhancing operational efficiency, managing compliance, identifying high-impact initiatives, and collaborating across various teams to align with the company's strategic goals.
The Senior Operations Manager will lead initiatives for the Specialty Care team, drive program growth, manage cross-functional projects, improve operational processes, and ensure successful implementation of customer and partner initiatives.
The Head of Customer Operations will lead the day-to-day customer operations, including onboarding, retention, and success. This role involves building scalable processes, translating customer feedback into product solutions, and developing relationships with clients while conducting market research to identify new business opportunities.
The Finance Portfolio Operations and Planning Lead will manage portfolio priorities, coordinate cross-product initiatives, support senior stakeholders, monitor portfolio health through key metrics, manage project timelines, and benchmark against best practices.
As the Portfolio Operations and Planning Lead, you will manage portfolio priorities, coordinate cross-product initiatives, influence stakeholders, and monitor key metrics. Your role includes presenting findings to senior leaders and identifying future scenarios while maintaining a strong product management culture.
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The Revenue Operations Manager will partner with Sales and Account Management to enhance growth strategy and optimize commercial processes. Responsibilities include managing workflows, conducting data analysis, tracking performance metrics, and collaborating with teams to meet strategic objectives.
As a ServiceNow Operations Specialist, you'll configure ServiceNow to optimize customer support operations, troubleshoot issues, manage enhancement requests, and analyze business performance. You'll ensure rigorous project management practices are followed and mentor junior team members.
The Chief of Staff - Benefits Operations at Gusto will work closely with leadership to drive strategic initiatives, manage OKRs, and oversee operational efficiency. This role involves leading change management initiatives, developing workflows, and enhancing customer experience, all while supporting key business strategies and organizational alignment.
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As the Setup Operations Manager, you'll lead a high-performing team to manage payroll implementation projects, advocate for partners, drive continuous improvement in processes, and enhance engagement strategies while optimizing operational efficiency.
As a Setup Operations Manager at Check, you will oversee the Setup Team, manage payroll implementation projects, advocate for partner needs, drive process improvements, collaborate with cross-functional teams, enhance partner engagement, optimize operational efficiency, and resolve complex issues.
The Senior Manager, Payer Operations will guide new initiatives and optimize existing processes within the payer operations function. This role involves managing complex projects and relationships with payer partners, ensuring alignment with business goals and operational performance. The position requires strong leadership, strategic planning, and operational excellence to support scalability of Spring Health’s payer business.
The Market Operations Specialist will execute daily operational procedures, develop expertise with IEX systems, design and maintain automation scripts, perform data analysis for troubleshooting and efficiency, and collaborate with various internal teams. This role is aimed at enhancing technology and improving operational processes within the options trading environment.
The Senior Revenue Operations Manager will partner with Mid-Market segment leaders to enhance data-driven decisions and strategy. Responsibilities include driving growth initiatives, conducting Business Reviews, analyzing funnels for gaps, supporting forecasting, and establishing KPIs. The role requires strong data presentation skills and collaboration with sales and customer success teams.
Collaborate with partners/services leadership, define KPIs, maintain dashboards and reports, support key meetings, work cross-functionally, present data insights
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The Senior Director of Business Operations & Strategy is responsible for overseeing the Business Operations & Strategy Team, ensuring effective execution of company strategy, refining KPIs, leading vendor management, and implementing strategic projects to enhance scalability and efficiency in drug development processes.
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