Top Operations Jobs in NYC, NY

The VP of Field Service will lead and develop national field operations, improve efficiency, and establish training and operational standards to support company growth.

The role involves building success playbooks, improving operations, and designing data-driven experiments to enhance counselor engagement and referrals in schools.

The Senior Associate will drive strategic initiatives, support planning and operational processes, and enhance collaboration across various enterprise functions at New York Life.

As an AV Operations Specialist, you will manage audio/visual technology for events and conference rooms, ensuring seamless collaboration experiences and overseeing live event execution.

The Senior Specialist, Ops Enablement & Automation will enhance operational efficiency at Taskrabbit, focusing on automation and process optimization within teams. Responsibilities include analyzing workflows, implementing solutions, and collaborating with cross-functional teams to improve productivity and service delivery.

The Senior Director of Central Operations will lead the transformation of operations, focusing on AI and automation, build a high-performing team, drive operational excellence, manage KPI frameworks, and oversee tools and learning initiatives.

The Director of GTM Finance and Operations will oversee revenue strategy, lead a team, optimize systems, and enhance efficiency across the company's operations.

The Site Reliability Operations Analyst ensures efficient deployment processes, manages projects, resolves issues, and fosters collaborative relationships with customers.

The Site Reliability Operations Analyst is responsible for streamlining workflows, managing projects, addressing issues proactively, and ensuring engineers can focus on technical problems.

Lead and scale the US Digital Assets Operations team, owning settlement execution, reconciliation (on-chain and fiat), liquidity and wallet management, controls, and cross-functional coordination with Product, Engineering, Trading, Risk, Compliance, Treasury, and Finance to build resilient, automated, and compliant institutional-grade crypto operations.

As Client Operations Manager, you will lead a team to enhance technical operations, drive improvements, design systems, and manage client relationships while fostering strong cross-functional partnerships.

The Operations Specialist helps onboard new advisors, enhances operational workflows, and improves processes across teams to ensure effective advisor experiences.

Lead analytics and sales operations for international acceptance: analyze sales performance, support semi-annual sales planning and incentives, improve CRM data quality and reporting, build standardized scorecards and MBRs, and partner cross-functionally to optimize sales processes and execution.

Individual-contributor Sales Operations role responsible for sales planning, forecasting, pipeline reporting, and Salesforce data governance for International Acceptance. Deliver strategic analytics and market coverage models, automate sales scorecards and MBRs, redesign sales processes, and partner cross-functionally to drive sales excellence and standardized CRM hygiene.

Lead Capital One Travel's servicing organization by defining strategy, optimizing operations and workforce design, improving customer experience, integrating AI/data-driven automation, partnering with product/engineering, and developing a high-performing, distributed servicing organization.

Work as a cross-functional strategy and operations partner aligned to a department (Marketing, Sales, CX, etc.). Design and launch growth experiments, build AI-powered workflows to scale teams, diagnose and fix operational gaps, run end-to-end projects, and create analytical infrastructure for experiments and performance reporting to inform strategic decisions.

Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.

The Enterprise Revenue Operations Manager will enhance revenue growth by coordinating sales, marketing, and operations activities, managing CRM systems, and leading cross-functional projects while preparing support materials for sales initiatives.

The VP of Commercial Operations leads strategy and execution to enhance revenue growth through operational excellence, cross-functional partnerships, and global service standardization.

The Head of Revenue Strategy will manage operations and readiness, optimize commercial teams, lead cross-functional initiatives, and design a tech stack for revenue operations.

Lead global Sales Operations and Global Business Partners, managing managers and senior ICs. Own forecasting, cadences, policies, CRM and sales tech stack, and operational governance. Partner with regional sales leaders on territory planning, performance tracking, and process standardization to identify risks and drive initiatives that optimize regional results.

Own and build GlossGeniuss end-to-end fraud program: design AI-powered detection and monitoring workflows, define response protocols, manage chargebacks and disputes, shape fraud tooling roadmaps, create SOPs, and partner cross-functionally to reduce fraud losses while preserving customer experience.

Lead global music partnership operations including rights landscape, content ingestion (DDEX), metadata and publishing clearance, compliance reporting, third‑party vendor management, CMS architecture, automation of workflows, resolving complex partner issues, and cross-functional coordination with Product, Engineering, Finance, and Legal to support music-based features.

The Manager, Store Operations oversees inventory systems, new store processes, and cross-functional project management, focusing on operational efficiency and continuous improvement.

The role focuses on business operations and strategy, aiming to unlock customer value through effective account expansion, contract management, and strategic communication with stakeholders.