Top Customer Success Jobs in New York City, NY
As a Senior Compensation Specialist, you'll oversee the full compensation life cycle for employees globally, including new employee offers, benchmarking compensation, managing year-end processes, and collaborating with the Talent Acquisition team. You'll also handle budgets and forecasts, working closely with Accounting and Payroll teams.
The Senior Manager - Partner Specialist at TuneCore coordinates and executes streaming strategies, manages relationships with DSP partners, artists, and labels, and analyzes performance data to support artist and label development. The role emphasizes proactive communication, problem-solving, and driving financial growth through effective digital distribution.
The Senior Manager - Partner Specialist will coordinate and execute streaming strategies while managing relationships with DSP partners. This role involves analyzing performance data, coordinating events, and supporting artist development to foster financial growth for independent artists and labels.
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The Customer Support Manager will engage with users through email and live chat, resolve inquiries, scale the support team, utilize tech skills to manage systems, and contribute to improving user interactions and insights. Experience in customer service, preferably in sports betting or financial exchanges, is desired.
The Customer Experience Associate will enhance customer experience by building connections, resolving questions, and advocating for customers. Responsibilities include managing customer inquiries via email, phone, and chat, as well as collaborating with management and product teams to improve processes and provide insights for a seamless shopping experience.
As a Client Partner at AnalogFolk, you'll drive client engagement, manage strategic relationships, and develop innovative marketing solutions. You'll leverage technology and creativity to enhance brand growth, ensuring high-quality standards and collaboration across teams while embracing opportunities for change and excellence.
The Client Success Lead will manage VideoAmp’s post-sale Client Success team, ensuring ongoing client performance and fostering relationships. Responsibilities include team management, onboarding, KPI strategy, client retention initiatives, and process optimization. The role demands empowering teams, providing thought leadership, and developing direct reports into top performers.
The Client Success Manager will enhance client understanding and adoption of FundApps' products, establishing best practices for client engagement, analyzing data for client health, and collaborating with teams to improve services. Responsibilities include identifying growth opportunities and ensuring efficient client interactions through a CRM.
The Client Manager at APPARATUS manages relationships and a book of business within a specific territory, primarily engaging with interior designers, architects, and end-users. This role involves the effective use of Salesforce, presenting brand narratives, and ensuring a positive client experience through timely communication and problem-solving. The manager must also develop outreach strategies and achieve established KPIs.
As a Manager of Customer Success for Enterprise clients, you will lead and grow a team of Customer Success Managers, ensuring their success through hiring, coaching, and fostering a customer-centric culture. You'll develop relationships with key stakeholders, collaborate with internal teams, and own team metrics to enhance client engagement and satisfaction.
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