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Top Hybrid Customer Success Jobs in New York City, NY
The Senior Customer Success Manager will lead client campaigns, driving performance and optimizing strategies. Responsibilities include managing client relationships, overseeing campaign execution, and utilizing analytical skills for data-driven optimizations. The role requires collaboration with the Sales team and engagement with clients to ensure success.
As a Customer Care Associate at Brigit, you will manage customer interactions via email and live chat, providing assistance with various issues. Your role includes escalating critical issues, creating Jira tickets for resolution, and ensuring customer satisfaction through effective communication and problem-solving.
The Associate Director, Publications Specialist will manage global publication plans for multiple products, support Scientific Publication Committees, oversee budgets and vendor relationships, implement publication policies, and recommend process improvements within Pfizer's framework.
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The Manager, Customer Experience will support the Director by developing global CX strategies, implementing training tools, and enhancing store associates' service delivery. This role focuses on synthesizing customer data to identify improvement opportunities and promotes an exceptional, personalized customer journey across all touchpoints.
The Customer Success Manager will build strong relationships with clients, manage onboarding, and act as a liaison between customers and the team to help clients fully realize the potential of monday.com. Responsibilities include consultations, demos, and ensuring customer satisfaction.
The Manager, Customer Service Strategy will lead client engagements focused on CCaaS solutions, enhancing customer service through strategic initiatives. The role involves developing and implementing transformation strategies, managing project lifecycles, and mentoring teams while guiding business development efforts.
The Associate will join the International Investor Relations team, focused on LATAM, providing client account coverage, supporting clients' investment needs on the platform, assisting fund managers in fundraising, collaborating with teams for user training, and enhancing user experience through technology improvements.
As an Investment Specialist, you will support client investment reviews, prepare investment product recommendations, assist with investment policy statements, and strengthen client relationships while adhering to security procedures.
The Senior Customer Success Manager at Axio will manage and grow customer relationships, ensuring engagement and adoption of the Axio360 platform. Responsibilities include onboarding customers, collaborating with sales for account strategies, providing customer insights to product teams, and tracking customer health to mitigate risks. The role is focused on delivering a tailored customer experience in a hybrid work model.
The ISO Funding Specialist role involves generating leads for MCA lending services, conducting needs assessments, creating tailored proposals, negotiating deals, and collaborating with internal teams to ensure an efficient loan process. The position focuses on building relationships with partners and achieving sales targets.
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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