Top Hybrid Customer Success Jobs in New York City, NY
The Root Cause Analysis Specialist will lead investigations and root cause analysis for cases, develop CAPA plans, ensure documentation is inspection-ready, mentor new leads, guide teams in process improvement, and monitor the effectiveness of implemented actions to enhance quality and compliance.
The Metadata Specialist at NBCUniversal will create, optimize, and ensure quality of metadata for the Peacock streaming service. Responsibilities include proofreading, copyediting, enforcing style guides, and quality assurance of imagery. The role requires effective communication with partners and the ability to manage multiple requests efficiently in a fast-paced environment.
The EHS Specialist will support NBC Sports by implementing EHS programs, managing compliance with health and safety regulations, conducting EHS training, and analyzing EHS data. Responsibilities include tracking inspections and incidents, developing reports for management, and collaborating with production teams to identify and mitigate potential EHS issues.
The Associate will join the International Investor Relations team, focused on LATAM, providing client account coverage, supporting clients' investment needs on the platform, assisting fund managers in fundraising, collaborating with teams for user training, and enhancing user experience through technology improvements.
The role involves supporting the growth of iCapital's Latin American business by managing client relationships, assisting with business pitches, and ensuring clients are trained on the platform. Responsibilities include developing presentations, collaborating with cross-functional teams, and providing feedback to enhance client experience.
The Vice President/Senior Vice President of International Client Solutions will lead business development efforts in iCapital's international enterprise presence, focusing on client acquisition and management within the asset management sector. Responsibilities include market analysis, strategic initiatives, contract negotiations, and driving product offerings. This role also involves cross-functional collaboration to enhance client experience and engagement.
Featured Jobs
_2.png)
As a Customer Success Manager, you will oversee a portfolio of agency customers, guiding them through onboarding, product adoption, and ensuring customer satisfaction. You'll serve as a trusted advisor, providing best practices, strategic insights, and supporting customer outcomes while driving retention and growth.
The Customer Success Manager will drive the adoption, renewals, and growth of customer accounts in social advertising. They will serve as the main customer contact, provide consultative advice, and collaborate across teams to enhance customer experiences and outcomes.
As an Agency Client Partner, the role involves developing and executing a comprehensive agency growth strategy, driving revenue growth through partnerships, winning new business opportunities, building relationships with key stakeholders, and presenting Smartly's value proposition to agency teams.
As Director of Customer Success, you will lead the Customer Success team, driving performance and key business metrics while ensuring customer satisfaction. Responsibilities include developing customer success strategies, managing key customer relationships, analyzing metrics, and fostering skill development within the team.
Seeking a Customer Success Manager to own the post-sale experience for a fast-growing B2C customer base. Responsibilities include building relationships, driving renewals, and identifying growth opportunities. Requires 2-4 years of experience in a similar role or in banking/finance. Excitement for ambiguity and data-driven projects essential.
As an Investment Specialist, you will support client investment reviews, prepare investment product recommendations, assist with investment policy statements, and strengthen client relationships while adhering to security procedures.
As a Senior Client Associate at J.P. Morgan Advisors, you will support Financial Advisors and clients through client onboarding, account maintenance, and investment recommendations. Your duties will include client communication, maintaining compliance standards, and performing operational tasks to enhance client experiences. You will also represent the Financial Advisor team across various business functions and engage in local and technology team meetings.
The Life Insurance Specialist will support advisors at J.P. Morgan Private Bank by utilizing life insurance solutions to satisfy client investment and income needs. Responsibilities include managing advisor campaigns, building relationships, conducting educational calls, collaborating on goals-based plans, and maintaining effective partnerships to achieve firm objectives.
The Senior Customer Success Manager at Axio will manage and grow customer relationships, ensuring engagement and adoption of the Axio360 platform. Responsibilities include onboarding customers, collaborating with sales for account strategies, providing customer insights to product teams, and tracking customer health to mitigate risks. The role is focused on delivering a tailored customer experience in a hybrid work model.
As a Product Data Scientist, you will lead client engagements, manage the delivery of data science solutions, and utilize advanced analytics to provide actionable insights. Your role involves translating client requirements, building operational pipelines, and facilitating effective communication with project leadership to address clients' business challenges.
The Digital Transformation & Solutions Principal will lead digital transformation initiatives, develop AI personalization strategies, manage client relationships, and cultivate partnerships within the Life Sciences Industry. This senior role involves shaping digital operating models, overseeing large-scale client engagement, and mentoring a team of digital strategists to deliver impactful solutions for clients.
As a Customer Success Specialist at Octus, you'll enhance user adoption and retention, develop key stakeholder relationships, onboard new subscribers, monitor account health for over 150 customers, create tailored newsletters, and act as the customer advocate in collaboration with internal teams.
_2.png)
_0.jpg)
All Filters
No Results
No Results
