Top Remote Operations Jobs in New York City, NY

The Senior Director, Patient Experience Operations will manage a large operations team responsible for optimizing patient experience, providing customer support, and navigating insurance processes. Responsibilities include overseeing non-clinical operations, managing BPO partnerships, improving internal processes, collaborating with clinical partners, and utilizing data to enhance service delivery.

The Technical Account Manager will oversee technical responsibilities for programmatic bidder integrations, optimize ad buys, troubleshoot technical issues, and manage documentation and integration processes within the Ad Ops team to enhance partner performance and growth.

The Fraud Manager will lead a global team of Fraud Analysts, improve fraud policies, and enhance review processes. Responsibilities include data analysis, generating performance reports for Sr. Leadership, operationalizing recommendations for fraud detection, and collaborating with internal and external partners to boost fraud detection capabilities.

The Director of Biostatistics will oversee biostatistics activities for clinical programs, leading statistical strategy, study design, data interpretation, and regulatory submissions. Responsibilities include collaborating with teams for regulatory documents, driving statistical evaluations through simulations, and ensuring compliance with data submission guidelines.

The VP of Agency Partnerships will drive global commercial strategy with major agency holding companies, manage high-value partnerships, educate the sales team on programmatic advertising, analyze data for insights, and collaborate with internal product teams for market opportunities. The role involves deep relationships and consultative approaches to optimize programmatic partnerships.

The Head of Revenue Operations will lead the Revenue Operations and Enablement teams across Sales, Marketing, and Customer Experience. Responsibilities include optimizing revenue growth, driving operational efficiency, and ensuring alignment across teams to achieve revenue goals. The role requires strong leadership and a hands-on approach to managing initiatives that impact revenue performance.

The Strategic Partnerships Associate at Tempus will build and manage relationships with healthcare professionals, oversee KPIs related to customer health, communicate with partner labs, and ensure smooth integration of testing operations within top accounts. The role involves problem-solving, coordinating internal and external teams, and engaging with patients, all aimed at enhancing clinical utility and patient experience.

This role entails leading the intake and processing of Serious Adverse Event reports, developing Safety Management Plans, conducting quality control reviews, and mentoring other staff members. The Senior Associate is responsible for ensuring compliance with safety regulations and effective collaboration with cross-functional teams.