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Top Tech Support Jobs in NYC, NY
As a Technical Support Associate at Vetcove, you'll handle complex support inquiries related to software bugs and data issues. Your role will involve liaising with veterinarians, troubleshooting inquiries, documenting bugs, and working collaboratively to enhance user experience on the platform. Strong communication skills and experience in a customer-facing technical role are essential.
As a Technical Support Engineer, you will provide multi-channel technical support, help customers with the Datadog platform, and work internally to enhance product offerings based on client feedback. You'll engage with clients using various tools and develop expertise in Datadog's products.
As an Accounting Technology Consultant, you will ensure successful customer onboarding to a SaaS accounting solution. Responsibilities include leading client calls, advising on best practices, and providing product support. You will maintain client relationships and train accounting teams in using the FloQast software during their month-end close process.
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The Application Security Engineer is responsible for enhancing security practices within the software development lifecycle (SDLC). This includes secure architecture design, implementing internal security tools, conducting security assessments, and providing training to engineering teams. The role involves collaboration with cross-functional teams to identify security gaps and develop strategies to improve overall security posture.
The IT Specialist will support global IRAP staff through technical support, manage the setup and maintenance of hardware, co-administer software applications, oversee onboarding processes, and maintain office network systems in New York City.
As a Cloud Support Engineer at CoreWeave, you will provide technical assistance for customers using accelerated compute services. Responsibilities include troubleshooting technical issues, maintaining customer satisfaction, documenting incidents, and driving improvements in support processes. You will also assist in the training of new hires and offer high-touch support to high-tier customers.
As a DevSecOps Principal Consultant, you will develop DevSecOps strategies, engage stakeholders, mentor teams, analyze current processes, define target states, create implementation roadmaps, and guide tooling implementations for clients in the financial services sector.
As a Principal Technology Consultant, you will leverage your expertise to guide customers in configuring ServiceNow's Strategic Portfolio Management products. You will lead workshops, advise on best practices, manage projects, and mentor other team members, ensuring successful customer engagement and implementation of IT processes.
The Platform Support Engineer will ensure the health and performance of Trumid's trading platform by managing incidents, supporting clients, and optimizing system reliability. This role involves collaboration with clients and technical teams to resolve issues and lead innovative projects that enhance platform performance.
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As a Senior Technical Support Specialist, you'll act as a product expert for Premier customers, providing exceptional service, building relationships, and assisting with customer inquiries through various channels. You will collaborate internally to resolve issues, help customers achieve their business goals, and provide insights during customer meetings.
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