Top Tech Support Jobs in NYC, NY
Join Affirm's IT Engineering team as a Staff IT Program Manager to mature IT portfolio management processes, drive key strategic programs, and support organizational change management efforts. This role reports to the Senior Director, IT Engineering and requires 10+ years of experience in IT program management or related fields.
The Senior Technical Support Engineer will be responsible for managing and resolving challenging technical issues related to performance and instance availability for ServiceNow customers. This role involves mentoring junior team members, working outside normal business hours, and providing excellent customer service.
As a CoreWeave Cloud Support Engineer, you will assist a list of cutting-edge companies and developers utilizing accelerated compute services. You will respond to technical inquiries and help resolve root causes of cloud, network, and system issues. You will also participate in proactive processes to ensure efficient execution of client's jobs.
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As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include improving business processes, leveraging Maximo application modules, and understanding common issues in the Power and Utilities Sector.
As a Senior Technical Support Specialist at EliseAI, you will provide exceptional technical support to clients, investigate and document bugs, and collaborate with internal teams to resolve issues. You will serve as a product subject matter expert and prioritize client needs. This role requires 3+ years of experience in customer support, technical proficiency, and strong communication skills.
The Application Security Engineer at BlackLine will define security controls, identify vulnerabilities, conduct source code reviews, perform security tests, monitor events, and educate developers on secure coding practices.
Drive resolution of incidents and escalations, implement monitoring, prioritize customer issues, collaborate with stakeholders, lead projects for operational improvements, and mentor peers in incident management.
The Systems Administrator will be responsible for providing systems administration of Shed Infrastructure systems, coordination with other Shed divisions for administration of building technology systems, and management of the helpdesk system and front-line technical support for The Shed’s staff.
The Application Support Specialist is responsible for installing, administering, and supporting trading system applications. They will also document and maintain run-books and recovery procedures, monitor processes and trade flows, and assist with incident escalations.
Deliver high-quality service to participants and customers by providing administrative services such as enrollments, system reconciliations, and answering phone calls. Responsibilities include supporting teams, conducting quality audits, handling complex issues, processing member data, acting as subject matter expert, and making independent decisions.
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