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The Strategic Accounts Director is responsible for retaining and upselling major employer clients, ensuring excellent client experiences, and driving performance and cost effectiveness. The role involves collaboration with account managers and various teams to deliver value, monitor client health, and achieve revenue retention and growth targets, alongside a focus on problem-solving and strategic insights.
The Account Executive will manage sales responsibilities within the fully and self-insured market, focusing on the 50-500 life segment. The role will involve expanding broker partnerships, developing sales tracking processes, and presenting value propositions to external stakeholders.
The Customer Service Operations Supervisor will lead the Concierge team at Garner, focusing on delivering exceptional member experiences by managing service quality, performance metrics, and providing strategic coaching to team members. The role includes overseeing complex member interactions, ensuring effective staffing, and working closely with the team to identify performance trends and opportunities for improvement.
