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Seeking a Solutions Consultant to provide pre-sales scoping, documentation, and IT consulting for customers. Responsibilities include being a technical resource for sales calls, handling objections, reviewing tech stacks, and demonstrating comprehensive knowledge of IT infrastructure and security solutions.
Seeking a CX Operations Manager to lead Customer Success (CS) Management and Professional Services. Responsibilities include managing implementations, optimizing workflows, advising on revenue forecasting, developing customer experience strategy, collaborating with cross-functional teams, and mentoring team members. Requires 3+ years of CS operations experience in a SaaS company, fluency with industry metrics, and knowledge of Salesforce and Gainsight.
As a Salesforce Administrator at Electric, you will assist with the ongoing development of the Salesforce organization. Responsibilities include creating user accounts, developing reports and dashboards, troubleshooting data issues, and collaborating with internal teams to deliver solutions.