Top Customer Success Jobs in NYC
Head of Client Partners responsible for defining and driving strategic outcomes for key Strategic Accounts in North America. Establishing relationships with senior stakeholders, influencing strategic objectives, and driving alignment and progress within customer organizations. Managing account plans, revenue forecasting, and pipeline management. Leading a team in the ad-tech/mar-tech industries with a focus on sales, account expansion, and revenue growth. Requires strong communication, leadership, and collaboration skills.
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Head of Customer Experience & Strategic Programs role at Atlassian with competitive compensation and benefits. Visit go.atlassian.com/payzones for more information on geographic pay zones.
Merchandise Associate role at Warner Bros. Discovery's Harry Potter Flagship store in New York, responsible for supporting customer engagement, store operations, financial analytics, and brand representation in the retail environment.
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Manage post-sales activity for hundreds of Box's Scaled customers, drive user adoption, and articulate business value to support high retention. Develop and execute engagement strategies, analyze customer data, and act as the voice of the customer internally at Box.
The Customer Success Operations Manager will align customer success strategy to execution by owning forecasting, supporting regional meetings, monitoring KPIs, analyzing churn and downsell, driving program rollouts, and coordinating cross-functional processes. Requires 3+ years in Customer Success, experience with Commercial or Mid-Market customers at scale, data management expertise, team player attitude, strong communication skills, and high degree of ownership.
As the Director of Customer Success at Vidmob, you will lead a team of Customer Success Managers to ensure product adoption, customer service, and client success. Responsibilities include managing customer relationships, collaborating with leadership, and driving adoption of new products. Requires 7+ years of experience managing a customer success team and familiarity with ad-tech/media ecosystem.
Lead satisfaction, retention, adoption, operations, and revenue efforts across Integral Ad Science’s partners. Manage client relationships, drive customer success, identify opportunities for increased adoption and revenue, and provide product feedback. Build trusted relationships with key stakeholders and execute all core duties of a Customer Success Manager.
The Senior Director of Clinical Customer Success is responsible for leading and designing workforce clinical programs for forward-thinking employers. They will also lead a team of Strategic Clinical Advisors and maintain a personal book of business. Key responsibilities include improving workplace mental health, finding creative solutions for customers, and representing the company.
The Senior Health & Science Specialist will target health care providers across various disciplines, execute sales strategy for specific products, demonstrate strong business acumen, and build meaningful relationships to drive performance in the healthcare ecosystem.
The Vaccine Customer Representative supports customers by providing clinical information on vaccines, education, and resources to help increase immunization rates and protect from vaccine preventable diseases. They are the primary point of contact for customers within their assigned geography, engaging in sales presentations, providing updates on customer needs, and assisting with education programs to improve immunization rates.
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