Top Operations Jobs in NYC, NY
As Senior Manager, User Experience Research at Grubhub, you will lead a team of researchers, advocating for users and driving strategic research projects that influence product strategy. Your role involves collaborating with cross-functional partners to deliver impactful insights, develop user-centered practices, and mentor team members in a fast-paced environment.
The Senior Director of Fraud Strategy at Grubhub will lead the Fraud Strategy and Operations teams, focusing on risk mitigation while enhancing customer experience. Responsibilities include implementing fraud controls, defining KPIs, collaborating across functions, and communicating strategies to the executive team.
Manager in Key Cities Program responsible for supporting the launch and growth of a cross-functional initiative to boost Grubhub's core business in key markets. Responsibilities include developing monitoring and reporting infrastructure, collaborating on test programs, conducting market analysis, preparing reports for leadership, and scaling the Key Cities program to additional markets.
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