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Top Support Engineer Jobs in NYC, NY
Fintech • Information Technology • Payments • Software • Financial Services
The Senior Support Engineer will provide production support for Kubernetes trading services, automate processes using Python, and enhance monitoring systems.
Top Skills:
ArgocdAWSFalcon LogscaleFixGCPGrafanaJenkinsKubernetesPrometheusPythonSQL
Artificial Intelligence • Healthtech • Information Technology • Natural Language Processing • Software • Analytics • Generative AI
Provide expert-level support for NetSuite and Salesforce, troubleshoot issues, manage integrations, and collaborate with teams for smooth operations.
Top Skills:
JavaScriptNetSuiteRest ApisSalesforce
AdTech • Enterprise Web • Information Technology • Machine Learning • Marketing Tech • Sales
The Support Engineer II will serve as a technical liaison for agency and brand partners, focusing on problem-solving, project managing integrations, and providing technical guidance in programmatic advertising.
Top Skills:
BigQueryPostmanPythonSQL
Cloud • Security • Software • Cybersecurity • Automation
As an Intermediate Support Engineer at GitLab, you'll collaborate with public sector organizations to support and resolve issues in their GitLab environments, create and update documentation, and maintain customer-facing cases throughout the support lifecycle. You will also work with cross-functional teams to build features and fix bugs, participate in on-call coverage, and contribute to the source code as needed.
Aerospace • Hardware • Information Technology • Software
The Field Support Engineer provides technical support for aviation satellite communications, including troubleshooting, training, and customer education, ensuring customer satisfaction and system performance.
Top Skills:
AvionicsCisco CcnaCrm SoftwareElectrical EngineeringIp-Based SystemsMicrosoft Office SuiteSatellite Communication Systems
Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Application Support Engineer ensures system uptime, provides L1/L2 support for applications, manages incidents, and works with both users and engineering teams to enhance systems. They monitor system performance, document knowledge, and comply with SLAs while supporting multiple applications in a financial environment.
Top Skills:
AWSDatadogElastic CloudGrafanaItsm PlatformsJIRAKibanaKubernetesLinuxMicroservices ArchitectureNewrelicServicenowSQLSumologic
Financial Services
Provide technical support for Windows systems, diagnose issues, manage Active Directory, collaborate on IT infrastructure, and develop IT policies.
Top Skills:
Active DirectoryEsxiGroup PolicyVmware VsphereWindows 10Windows Server 2016Windows Server 2019
Software
As a Support Engineer, you will provide technical support for Cyara products, ensuring customer satisfaction through effective communication, troubleshooting, and relationship building, while representing customer needs internally.
Top Skills:
Aws Cloud ServicesContact Centers SoftwareCSSElasticsearchGrafanaHTMLIvrJIRAJqueryMicrosoft Server Operating SystemsSalesforceSipSplunkSumologicVoipWeb TechnologiesZendesk
Featured Jobs
Featured
Featured
Information Technology
Application Support Engineers ensure the functionality of trading systems, troubleshoot issues, perform upgrades, and support customer inquiries to maintain reliable service.
Top Skills:
Fix)JmsMessaging Protocols (SoapMqSQLUnix/LinuxWindows Server
Artificial Intelligence • Healthtech • Machine Learning • Software
As a Senior Support Engineer, you will triage and investigate issues on the Regard platform, ensuring a positive customer experience while collaborating with internal and external teams to resolve technical problems.
Top Skills:
AWSCernerDatadogEpicJIRASentrySQL
Big Data • Information Technology • Other
The NOC Support Engineer provides technical support in incident, problem, and change management for financial services products, ensuring high availability of services.
Top Skills:
AristaCiscoCisco IosJuniperJunosMicrosoft Office (ExcelPowerPointProjectVisio)Word
Consulting
As a Platform Support Engineer, you'll provide front line support for a trading platform, manage deployments, automate processes, and collaborate with development teams.
Top Skills:
AWSBashControl-MFixItrs GeneosKubernetesLinuxPerlPythonShell
Information Technology
The role involves providing tier II support for workstation issues, troubleshooting, software installations, and onsite client support, requiring significant experience in IT.
Top Skills:
Desktop ApplicationsMicrosoft Operating Systems
Cloud • Information Technology
The Support Engineer will facilitate integration between client systems and the EON platform, troubleshoot issues, and assist in product development.
Top Skills:
Api DesignNoSQLProgramming LanguagesRestful Web ServicesScripting LanguagesSQL
Fintech • Payments • Financial Services
The Senior System Support Engineer leads complex incident resolution, designs monitoring systems, conducts root cause analyses, and mentors junior team members.
Top Skills:
Incident ManagementRoot Cause AnalysisSystems Monitoring
Software
As a Community Support Engineer, you will provide technical solutions for developers in public forums, troubleshoot database connections, debug APIs, resolve performance issues, and create instructional resources. Engage with users via the Developer Forum and Office Hours, continuously improve support processes, and advocate for customer needs.
Information Technology • Business Intelligence • Consulting
Provide Tier II support for workstation issues, troubleshooting systems, installing software and updates, and offering helpdesk support to clients.
Top Skills:
Desktop ApplicationsMicrosoft Operating Systems
Information Technology • Software • Consulting
The Application Support Engineer provides L2/L3 support for production environments, troubleshooting issues, and ensuring application stability and performance.
Top Skills:
JavaPl/SqlShell ScriptingSQLUnix
Consumer Web • Healthtech • Insurance • Software • Pharmaceutical
The Support Engineer, Supplier resolves technical issues, improves integration processes, and provides customer support to ensure efficient equipment ordering in healthcare settings.
Top Skills:
ApigeeCsvDatadogGrafanaInsomniaJSONPostmanRestRuby On RailsSoapSoapuiSQL
Cloud • Information Technology • Analytics
As a Technical Support Engineer, you'll assist customers in diagnosing and resolving technical issues, collaborate with various teams to enhance the service, and participate in projects to optimize processes.
Top Skills:
AWSBigQueryGCPRedshiftSnowflakeSQL
Cloud • Software
You will provide technical support for Linux desktop and server environments, own support cases, and ensure customer satisfaction while maintaining knowledge articles and assisting team communication.
Top Skills:
BashCC++GoJavaScriptKvmLinuxPerlPythonRubyUbuntuVirtual BoxVMware
Software • Consulting
The IT Support Engineer coordinates IT resources, supervises the team, manages budgets, and ensures optimal operation of technological infrastructure, while offering user training and support against problems.
Top Skills:
Endpoint ManagementLinuxmacOSNetworksVirtualizationWindows
Cybersecurity
The Deployment and Technical Support Engineer provides solutions-based support to major customers, troubleshooting and deploying the ThreatConnect product, while ensuring strong customer relationships and addressing technical challenges with excellent communication skills.
Top Skills:
JavaJava Virtual MachineJbossLinuxMySQLNetworking TechnologiesPkiPostgresRdbmsSslTls
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
Nagarro is seeking a motivated Tech Support Engineer to provide exceptional support, work with innovative technologies, and solve complex problems in a dynamic environment.
Information Technology
Provide technical support to US and European customers, analyze issues, manage customer cases, and collaborate with internal teams for solutions.
Top Skills:
Chrome OsJIRALinuxmacOSWindowsSalesforceUnixZendesk
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