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Top Support Engineer Jobs in NYC, NY
Cloud • Information Technology • Machine Learning
As a Cloud Support Engineer at CoreWeave, you will provide technical assistance for customers using accelerated compute services. Responsibilities include troubleshooting technical issues, maintaining customer satisfaction, documenting incidents, and driving improvements in support processes. You will also assist in the training of new hires and offer high-touch support to high-tier customers.
Top Skills:
LinuxPython
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer, you will assist customers via multiple support channels, troubleshoot technical issues using Datadog's integrations, conduct product demos, and engage in product discussions based on customer feedback. You'll be part of a specialized onboarding process and receive mentorship during your training.
Top Skills:
Linux
Fintech • Consulting
The Platform Support Engineer provides front line 24/7 support for a proprietary quantitative trading platform, addressing production issues and collaborating with development teams for code deployment. The role involves automating processes, managing large-scale environments, and ensuring system reliability and performance.
Top Skills:
BashPerlPythonShell
Other
As a Network Support Engineer, you will troubleshoot networking issues, provide technical support, provision connectivity services, and communicate with customers. You will also create documentation, collaborate with teams, and participate in an on-call rotation for 24/7 support.
Top Skills:
Ip
Information Technology • Business Intelligence • Consulting
The Application Support Engineer is responsible for supporting business applications, managing collaboration tools, troubleshooting issues, and optimizing productivity platforms within a Healthcare environment. This role includes tier 1 and tier 2 support, configuration and maintenance of tools such as Office 365, Zoom, and Box, along with user account management and compliance monitoring.
Top Skills:
BoxGoogle WorkspaceiOSmacOSMicrosoft TeamsOffice 365OnedriveSharepointSlackWindows 10Windows 11Zoom
Information Technology • Business Intelligence • Consulting
The Level II Onsite Support Engineer will provide phone and remote support for workstation issues, troubleshoot and resolve system problems, install software and upgrades, apply service packs and updates, and offer onsite support to clients as required. Excellent communication skills and extensive IT support experience are essential.
Top Skills:
Microsoft
Cloud • Information Technology • Productivity • Software • Automation
The Senior Product Support Engineer will identify performance issues, troubleshoot user integrations using various tools, and resolve escalated issues. The role involves collaborating with Engineering, providing technical education and support to customers, documenting knowledge base articles, and participating in on-call rotations to address critical issues.
Top Skills:
JavaJavaScriptPython
Fintech • Software
The Desktop Support Engineer will provide technical support to internal employees, troubleshoot hardware and software issues, onboard new hires, manage patches and security, and collaborate with IT teams on various initiatives. Excellent customer service and a willingness to embrace automation and cybersecurity are essential.
Top Skills:
Active DirectoryExchangeIntunemacOSMicrosoft 365PowershellWindows
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