Top Artificial Intelligence Customer Success & Experience Jobs in New York City, NY

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Enterprise Premium Support Specialist provides high-touch technical support to enterprise customers, resolves complex issues, and collaborates with teams to enhance customer success and product adoption.

As a Platform Consultant at Yext, you will manage client accounts, implement solutions, and ensure effective communication throughout project lifecycles. You'll work on data modeling, configuration of the Yext platform, and collaborate cross-functionally to exceed client expectations.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

The Customer Success Operations Manager will design and optimize systems for the Client Services team, enhance customer insights, build scalable processes, and collaborate cross-functionally to improve customer experience and achieve team objectives.

The Sales Enablement Manager will design and lead the sales training and development strategy, build onboarding programs, and improve rep performance through targeted training initiatives in a fast-paced environment.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.

The Head of Deal Desk will optimize deal structuring, pricing, and contract negotiations, collaborating with Sales, Legal, Finance, and Product teams to ensure alignment with business objectives.

The Customer Success Team Manager will lead a team of CSMs, driving retention and growth targets, creating processes, and maintaining relationships with customers and internal partners.

The role involves supporting product sales as a technical expert, leading customer workshops, providing product demonstrations, and collaborating with sales and product teams. The consultant will also engage in competitive analysis and support marketing events to enhance client engagement and satisfaction.