Top Artificial Intelligence Customer Success & Experience Jobs in New York City, NY

The Senior Associate will lead customer transformation projects, enhance client relationships, mentor junior staff, and implement omnichannel strategies to improve customer service effectiveness.

The Learning Experience Designer develops scalable AI-enabled learning experiences, collaborates with stakeholders, and utilizes data-driven methods to enhance workforce performance and capabilities. The role involves performance consulting, workflow integration, and continuous improvement of learning solutions aligned with business needs.

The Account Director will manage strategic relationships with key customers, drive account success, identify growth opportunities, and collaborate with internal teams to enhance the customer experience.

As a Customer Support Engineer, you will manage support tickets, troubleshoot issues, collaborate with engineering, and improve support processes while creating documentation.

Lead the delivery of leadership development programs for Sales and Customer Success leaders. Design and facilitate training sessions, partner with curriculum teams, and mentor other enablement leaders. Analyze program effectiveness and adapt based on feedback.

As a Customer Engineer at Hex, you'll enhance customer experience by onboarding new clients, advising on data strategies, and fostering long-term success through effective communication and technical guidance.

The Strategic Account Manager will manage a major Entertainment account, driving growth and product adoption while coordinating internal and external teams, maintaining relationships, and leveraging data for optimization.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

Oversee audience and measurement partnerships, develop strategic relationships, drive ad effectiveness, and introduce process improvements in a fast-paced environment.

As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.

Interns will work on meaningful projects, collaborating with teams, analyzing data, presenting insights, and participating in mentorship and programming.

The intern will assist the Sales Team with competitor analysis, research, email sequence optimization, and content management, while collaborating with various teams and presenting a final project.