Search the 11 jobs at Kustomer

As a Product Manager at Kustomer, you will be responsible for organizing feedback and defining the product roadmap. This role involves collaborating with various departments, advocating for customer needs, measuring product effectiveness, and conducting analyses to drive business decisions.

The Product Designer will join a team of talented designers focused on providing our customers with a flawless user experience. The ideal candidate will quickly understand our space and the problems we’re trying to solve for our users. You have experience and skill working on all phases of the design process.

The Director of Product Management at Kustomer is responsible for delivering the vision and roadmap for exceptional customer service experiences through their AI-driven platform. This role involves product strategy development, team leadership, and ensuring high customer satisfaction. The ideal candidate will have a proven track record in product management leadership and building SAAS products.

Technical Account Managers provide deep technical and product expertise to our strategic clients. They will work closely with Customer Success Managers to drive product adoption and coach our largest and most technical customers on best practices.

As a Sales Development Representative (SDR), you will support the Kustomer sales effort in multiple functions while developing your skills for a full-cycle sales role. Your daily responsibilities will include the prospecting and sourcing of potential decision makers, outbound lead generation and leading qualification meetings. You will create an excellent first impression for prospective customers over multiple channels, including email, phone, and social. You will work closely with the sales and marketing teams driving Kustomer’s message to the market.

Design, develop, and deploy robust and scalable full-stack web applications using Node.js, React, MongoDB, and AWS.

The Enterprise Account Executive will be responsible for closing large enterprise deals and driving sales initiatives for Kustomer. They will work with the sales leadership team to meet sales goals, acquire new clients, and deliver the value proposition of Kustomer. The ideal candidate should have 5-10 years of quota carrying sales experience, a proven track record of exceeding sales quotas, and experience working at early stage growth startups.

Oversee a dynamic software engineering team, manage team performance, provide technical mentorship, and develop software solutions to enhance the platform.

Managing customer relationships, ensuring product adoption and customer success, gathering customer feedback, and advocating for customers.

As an infrastructure engineer at Kustomer, you will be responsible for building systems and abstractions that will be used by teams across the company. You will join a team of experienced engineers and have ample opportunities to continue learning and growing.

The Product Security Engineer at Kustomer is responsible for formulating and deploying security measures, proactively identifying vulnerabilities, staying updated on security trends, and championing product security within the organization. They analyze security logs and collaborate with vendors to ensure a secure Customer Experience.