The Demand Generation Manager will oversee the webinar funnel at Kustomer, focusing on generating marketing qualified leads. Responsibilities include planning, executing, and analyzing webinars, collaborating with various teams for promotion, tracking metrics, and optimizing strategies for better engagement and growth.

As an Account Manager at Kustomer, you will drive sales initiatives, work closely with the Customer Success team, coordinate with marketing, and become an expert in AI to enhance customer experiences. You'll manage an existing book of customers, meet sales quotas, and represent Kustomer in industry events.

As a Solutions Consultant at Kustomer, you will focus on the technical and competitive aspects of the sales process for the commercial segment. You will work with sales and product teams to provide tailored solutions, assess business needs, and deliver technical demonstrations, while managing customer relationships and satisfaction.

The Software Engineer, Infrastructure will build and enhance software systems and platforms to improve scalability and performance. Responsibilities include leading large-scale system changes, advocating engineering best practices, and collaborating with other teams to address compliance and security concerns. This role is focused on backend systems with a strong emphasis on mentorship and architectural discussions.

As a Site Reliability Engineer at Kustomer, you will enhance infrastructure automation, manage cloud security, optimize CI/CD processes, and drive cross-team engineering best practices while collaborating directly with the InfoSec team to improve platform security.

The Solutions Consultant is responsible for overseeing technical and solution sales aspects, collaborating with sales and product management teams, and establishing trusted relationships with clients. They must effectively demonstrate the solutions and assess client business requirements, tailoring proposals to meet specific needs, and ensuring customer satisfaction.

The Enterprise Account Executive will drive sales initiatives for Kustomer, focusing on closing large enterprise deals, meeting sales quotas, and building a book of business within their territory. The role involves collaboration with partners and marketing, conducting product demos, and attending industry events, while maintaining strong customer relationships and understanding market dynamics.

The Head of Growth and Revenue Marketing will develop and manage a high-impact demand generation engine, focusing on creating multi-channel programs to drive pipeline growth, optimize performance across digital channels, and enhance customer journeys. Responsibilities include strategic planning, content oversight, digital events management, ABM strategies, and reporting on KPIs.

As a Senior Data Engineer, you'll enhance data architecture and streamline ingestion processes. Responsibilities include writing tools for data classification and ingestion, analyzing data sets, debugging data issues, and ensuring best practices in data management. The role demands a blend of technical and strategic insight into big data solutions.

As a Full Stack Engineer, you will design, develop, and deploy full-stack web applications using technologies such as Node.js and React. Responsibilities include collaborating with teams, building components and APIs, optimizing performance, conducting testing, and maintaining applications in AWS. You will also monitor production issues, mentor junior developers, and stay updated with industry trends.

The Solutions Consultant will support the sales cycle by bridging technical and business needs, delivering tailored demonstrations of Kustomer's CRM platform, scoping customer pilots, and ensuring customer satisfaction. They will collaborate with sales and product teams to assess business requirements and communicate technical solutions effectively.

The Product Manager for AI Agents at Kustomer will drive the product strategy and roadmap, oversee development from concept to launch, and collaborate across teams to enhance customer experience. Responsibilities include working directly with customers, managing product features, and conducting market analysis to inform strategic decisions.

The Events Manager at Kustomer will drive ROI through strategic event programming, planning and executing first-party and third-party events. This role collaborates cross-functionally with sales and marketing to ensure events generate measurable revenue impact and contribute to Kustomer's growth objectives.

As an Enterprise Account Executive at Kustomer, you'll drive sales initiatives, meet sales quotas, and build relationships with enterprise clients in the EMEA region. You will work closely with the sales leadership team, partner with Customer Success, and represent Kustomer at industry events while executing the full sales life cycle.

The Customer Success Manager will oversee customer relationships post-sale, ensuring product adoption and value realization from Kustomer's platform. Responsibilities include onboarding, business reviews, expanding services, and acting as a customer advocate internally. The role requires strong communication skills and the ability to build rapport with clients while managing escalations.

The Solutions Consultant for EMEA works alongside the sales team to provide technical insights and develop solutions that address complex business challenges. They are responsible for building customer relationships, demonstrating product value, assessing business requirements, and conducting technical presentations.