Kustomer
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The Director of Solutions Consulting leads the vision and execution of Kustomer's solutions consulting practice, guiding technical aspects of the pre-sales cycle. This role supports Solutions Consultants in demonstrating Kustomer's offerings, collaborating closely with various teams to drive product improvements and achieve revenue targets, while acting as a bridge between Account Executives and prospects.
The Customer Success Manager at Kustomer will manage customer relationships post-sale, focusing on onboarding, business reviews, product adoption, and renewals while influencing product development through client feedback.
As a Software Engineer at Kustomer, you will build systems that enhance the developer experience and improve backend components. Key responsibilities include optimizing performance, scalability, and availability while participating in code reviews and system migrations.
The Partner Manager at Kustomer is responsible for scaling the business network through developing strategic partnerships with BPOs, resellers, and technology partners. This role involves building and managing relationships, supporting partners, and driving revenue growth through referrals and a consistent sales pipeline.
The Director of Pricing and Deal Strategy will create and execute pricing strategies to enhance revenue and profitability. Responsibilities include conducting market research, analyzing competitive landscapes, and collaborating with various teams to ensure competitive pricing. This role requires close partnership with Sales and Customer Success for strategic deal configurations.
The Pricing & Deal Strategy Manager at Kustomer is responsible for developing and executing pricing strategies to maximize revenue and profitability. This role involves collaborating with multiple teams to ensure competitive pricing models and effective implementation with customers. Responsibilities include market research, pricing analysis, and strategic deal configuration.
The Head of Growth and Revenue Marketing will develop a high-impact demand generation strategy to drive measurable growth. Responsibilities include managing content marketing, digital events, paid advertising, SEO, and email marketing, and optimizing performance for increased ROI.
The Product Manager at Kustomer is responsible for developing and executing product strategy and roadmap, collaborating with cross-functional teams, and owning product features from concept to launch while ensuring they align with company goals and customer insights.
As a Manual Quality Assurance Engineer, you'll take ownership of manual QA processes for the web application, defining and executing test cases. Responsibilities include conducting exploratory testing, collaborating with product owners and engineers, and maintaining documentation of test results and defect reports.
The TechOps Systems Engineer supports Kustomer Krew by providing technical support through various communication channels, maintains inventory and repairs for Kustomer hardware, and ensures effective functionality in a MacOS environment.
Kustomer is looking for a Full Stack Engineer to design, develop, and deploy robust and scalable web applications using Node.js, React, MongoDB, and AWS. Responsibilities include collaborating with cross-functional teams, building efficient backend and frontend components, developing APIs, writing clean code, optimizing application performance, and staying up to date with industry trends.
As a Full Stack Engineer, you will be responsible for designing and deploying scalable web applications focusing on backend development. This includes developing APIs, collaborating with teams, optimizing performance, and maintaining applications on AWS.
As a Data Engineer at Kustomer, you will enhance the data architecture and streamline data-ingestion processes, manage ETL processes, analyze data to extract insights, debug data issues, and provide production support for the data pipeline.
As an Infrastructure Engineer at Kustomer, you'll build systems and abstractions, enhance back-end infrastructure, and automate deployment processes. Responsibilities include improving application performance and scalability, responding to alerts, and conducting code reviews while collaborating on best practices across teams.
As a Full Stack Engineer, you will design and build user interfaces for complex web apps, develop features using technologies like Node.js and React, collaborate with cross-functional teams, optimize application performance, and deploy applications on AWS while ensuring high reliability.