Search the 19 jobs at DraftKings

Lead customer initiatives with a material impact on the operations of the Customer Organization at DraftKings. Partner with various internal teams to deliver on highly visible goals and drive strategic planning to achieve business objectives. Balance resources, time, and scope to deliver high-quality standards.

As a Senior Sportsbook Analyst, you will leverage customer, pricing, and competitor data to optimize revenue outcomes. You'll collaborate with various teams to drive margin strategy, design frameworks, and create measurable goals. Your expertise in data analysis tools and statistical programming languages will be essential in informing future strategies.

Lead and grow a VIP team, drive revenue metrics through strategic sales, and elevate customer service. Manage a high-performing team, contribute to process improvement, and work closely with internal teams to enhance player experience.

Join our team as an Analytics Engineer to revolutionize the gaming industry by crafting immersive, data-powered experiences. Responsibilities include designing processes, implementing ETL processes, collaborating with analytics teams, and driving focus on data quality. Required skills include expertise in data warehousing, SQL, dimensional modeling, and communication skills.

As a Customer Experience Associate at DraftKings, you will provide exceptional customer service, manage communications across various channels, promote the brand through conflict resolution, and advocate for players. This role requires working shifts including weekends and proficiency with Zendesk and Microsoft Office.

As a Manager of Delivery Management, you will play a pivotal role in steering the development of both new and existing features that define and drive product offerings. Responsibilities include overseeing integrations with mobile apps, leading problem-solving efforts, and driving strategic alignment through effective backlog prioritization and resource management.

Forge and cultivate relationships with VIP players, drive revenue through player engagement, maintain market understanding, and lead player reactivation efforts while ensuring adherence to VIP policies.

As a VIP Host, oversee relationships with highly engaged Players, execute VIP engagement strategy, and drive brand advocacy. Create authentic player relationships, exceed performance targets, and analyze data to make decisions. Requires Bachelor's degree and 3 years of customer-facing or sales experience in a fast-paced environment. Full-time role with a salary range of $60,800 - $91,200 plus bonus and benefits. Must be willing to travel and work nights/weekends.

As a CRM Sr. Associate at DraftKings Sportsbook, you will strategize, setup, and manage marketing campaigns to drive business impact, analyze campaign performance, collaborate cross-functionally, and lead off-peak CRM operations. Requires 2 years of marketing experience, Bachelor's degree, analytical skills, and CRM tool knowledge.

As a VIP Host, you will oversee and cultivate relationships with DraftKings' most highly engaged Players, ensuring a world-class player experience and driving brand advocacy. Responsibilities include creating strong player relationships, exceeding engagement targets, reactivating inactive users, and analyzing player feedback.

As a Senior Production Designer for our Golden Nugget Online Casino brand, you will engage in creative problem-solving to craft compelling assets across a variety of channels. Responsibilities include collaborating with team members, developing and maintaining production templates, preparing artwork, overseeing team development, and managing mid-level designers.

Join the dynamic Brand Partnerships team as an Associate Account Manager to support the sale and activation of digital marketing solutions and sports sponsorships for Fortune 500 companies. Collaborate with cross-functional teams, ensure flawless campaign execution, and deliver excellent customer experience. Requires 1 year of digital account management or media planning experience and a Bachelor's Degree in Business.

Strategic Customer Initiatives Senior Associate responsible for executing critical customer initiatives and building resources within the Customer Organization at Draftkings. Requires project management experience, a Bachelor's degree, strong communication skills, and the ability to work cross-functionally in a fast-paced environment.

As a VIP New Business Executive, you will prospect and develop new VIP players, execute regional player acquisition events, manage business plans, contribute to revenue initiatives, and create a player experience that drives brand advocacy.

Coordinate and manage events and experiences for customers, assist in executing large scale events, communicate with customers to plan itineraries, design events to showcase the brand, and analyze key learnings to enhance future events.

As a Lead Network Engineer, you will be responsible for advancing the global network infrastructure, designing and maintaining network solutions, deploying cloud technologies, automating network processes using Infrastructure as Code, troubleshooting network issues, and mentoring team members. Requires expertise in routing, switching, firewalls, AWS, GCP, and network protocols.

Seeking a conceptual Lead Copywriter with experience in conceptual advertising and campaign execution. Responsible for generating creative concepts, collaborating with stakeholders, and working closely with the Direct Response Studio team.

Seeking a Senior Art Director with a passion for sports and casino games to generate creative concepts that drive positive business results. Responsibilities include ideating and executing campaigns across various media. Requires 5+ years of relevant agency experience and expertise in Adobe Creative Suite.

As a Senior Problem Manager, you will be responsible for tracking and coordinating production incidents, defining production incident mitigation strategies, reporting production incident trends, and developing best practices for the engineering team. You will work with global teams to ensure a world-class customer experience while resolving high-stakes incidents.