Search the 2 jobs at BrainPOP

Lead the Quality Assurance team at BrainPOP, ensuring the quality of products through strategic leadership and hands-on testing. Collaborate with engineering and product teams, develop automated testing frameworks, and drive continuous improvement. Hybrid role with onsite presence in NYC office and remote work flexibility.

Seeking a dedicated Customer Support Expert to provide exceptional support to BrainPOP subscribers across different platforms. Responsibilities include diagnosing technical issues, assisting with product usage, and collaborating with internal teams for issue resolution. Ideal candidate is optimistic, passionate about customer service, and has strong technical troubleshooting skills.