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Top Remote Tech Support Jobs in NYC, NY
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
The Senior Production & Technology Support Engineer at NBCUniversal provides critical support for the virtualized production infrastructure and applications around-the-clock. Responsibilities include resolving user issues, collaborating with development teams, managing software deployments, and enhancing production technology for live shows. This role requires extensive troubleshooting, documentation, and collaboration across teams to ensure seamless on-air production.
Top Skills:
AWS
Artificial Intelligence • Healthtech • Telehealth
As the Manager of Application Security, you'll lead a team to manage application security functions like vulnerability management and threat modeling, ensuring high-quality, secure software delivery. You'll mentor engineers, drive security initiatives in development, and collaborate with engineering teams to ensure timely remediation of security vulnerabilities while fostering a culture of security awareness.
Top Skills:
FlutterGraphQLRuby on RailsReactRubyTypescript
Cloud • Information Technology • Machine Learning
As a Cloud Support Engineer at CoreWeave, you will provide technical assistance for customers using accelerated compute services. Responsibilities include troubleshooting technical issues, maintaining customer satisfaction, documenting incidents, and driving improvements in support processes. You will also assist in the training of new hires and offer high-touch support to high-tier customers.
Top Skills:
LinuxPython
Featured Jobs
Fintech • Mobile • Payments • Social Impact • Financial Services
The Support Specialist will manage inbound communications from borrowers, utilizing ZenDesk to document interactions, resolve issues, and facilitate payments. They will improve contact center processes, ensure compliance with regulations, and gather user feedback to influence product enhancements.
HR Tech • Information Technology • Professional Services • Sales • Software
The IT Support Specialist will provide support in troubleshooting technical issues, managing software installations, and administering IT services primarily in a SaaS organization. Responsibilities include working autonomously as the main IT representative in the region, maintaining a high level of service for users, and handling various IT platforms.
Top Skills:
macOSWindows 10Windows 11
Healthtech • Pet
The Vet Clinic Support Associate at Vetcove is responsible for managing user support inquiries, troubleshooting software bugs, and resolving data issues. This role involves documenting and submitting tickets for engineering while providing excellent customer service through effective communication. The associate will collaborate cross-functionally and help streamline support workflows to enhance user experience.
AdTech • Digital Media • News + Entertainment • Other
As a Senior Technology Reporter at Axios, you will cover artificial intelligence, report on tech companies and trends, and craft engaging content for our AI+ newsletter. Strong writing skills, an ability to break stories, and collaboration with various stakeholders are crucial for this role.
Blockchain • Fintech • Payments • Software • Financial Services
As a Member of Technical Staff, PlatSec - IT & Security at Anchorage Digital, you will play a crucial role in supporting the Information Security Program and IT infrastructure. Responsibilities include automating processes, managing IT projects, creating self-service IT & security reporting, and collaborating with various teams to optimize software and equipment costs.
Top Skills:
PythonShell
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
The Technical Support Manager will lead technical onboarding for new clients, provide ongoing support and troubleshooting, collaborate with internal teams, monitor platform performance, maintain knowledge of industry technologies, and document processes. Strong problem-solving and communication skills are key.
Top Skills:
SQL
Cloud • Information Technology • Productivity • Software • Automation
The Senior Product Support Engineer will identify performance issues, troubleshoot user integrations using various tools, and resolve escalated issues. The role involves collaborating with Engineering, providing technical education and support to customers, documenting knowledge base articles, and participating in on-call rotations to address critical issues.
Top Skills:
JavaJavaScriptPython
Top Companies in NYC, NY Hiring Remote Tech Support Roles
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