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Top Remote Tech Support Jobs in NYC, NY

2 Days Ago
Remote
Hybrid
Remote New York, NY
100K-130K Annually
Senior level
100K-130K Annually
Senior level
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
The Senior Production & Technology Support Engineer at NBCUniversal provides critical support for the virtualized production infrastructure and applications around-the-clock. Responsibilities include resolving user issues, collaborating with development teams, managing software deployments, and enhancing production technology for live shows. This role requires extensive troubleshooting, documentation, and collaboration across teams to ensure seamless on-air production.
Top Skills: AWS
3 Days Ago
Easy Apply
Remote
Hybrid
Remote New York, NY
Easy Apply
159K-194K Annually
Senior level
159K-194K Annually
Senior level
Artificial Intelligence • Healthtech • Telehealth
As the Manager of Application Security, you'll lead a team to manage application security functions like vulnerability management and threat modeling, ensuring high-quality, secure software delivery. You'll mentor engineers, drive security initiatives in development, and collaborate with engineering teams to ensure timely remediation of security vulnerabilities while fostering a culture of security awareness.
Top Skills: FlutterGraphQLRuby on RailsReactRubyTypescript
7 Days Ago
Remote
Remote New York, NY
75K-110K Annually
Mid level
75K-110K Annually
Mid level
Cloud • Information Technology • Machine Learning
As a Cloud Support Engineer at CoreWeave, you will provide technical assistance for customers using accelerated compute services. Responsibilities include troubleshooting technical issues, maintaining customer satisfaction, documenting incidents, and driving improvements in support processes. You will also assist in the training of new hires and offer high-touch support to high-tier customers.
Top Skills: LinuxPython

Featured Jobs

8 Days Ago
Remote
Remote New York, NY
56K-60K Annually
Junior
56K-60K Annually
Junior
Fintech • Mobile • Payments • Social Impact • Financial Services
The Support Specialist will manage inbound communications from borrowers, utilizing ZenDesk to document interactions, resolve issues, and facilitate payments. They will improve contact center processes, ensure compliance with regulations, and gather user feedback to influence product enhancements.
11 Days Ago
Remote
Remote New York, NY
Junior
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The IT Support Specialist will provide support in troubleshooting technical issues, managing software installations, and administering IT services primarily in a SaaS organization. Responsibilities include working autonomously as the main IT representative in the region, maintaining a high level of service for users, and handling various IT platforms.
Top Skills: macOSWindows 10Windows 11
21 Days Ago
Remote
Remote New York, NY
Junior
Junior
Healthtech • Pet
The Vet Clinic Support Associate at Vetcove is responsible for managing user support inquiries, troubleshooting software bugs, and resolving data issues. This role involves documenting and submitting tickets for engineering while providing excellent customer service through effective communication. The associate will collaborate cross-functionally and help streamline support workflows to enhance user experience.
2 Days Ago
Remote
Remote New York, NY
88K-175K Annually
Senior level
88K-175K Annually
Senior level
AdTech • Digital Media • News + Entertainment • Other
As a Senior Technology Reporter at Axios, you will cover artificial intelligence, report on tech companies and trends, and craft engaging content for our AI+ newsletter. Strong writing skills, an ability to break stories, and collaboration with various stakeholders are crucial for this role.
4 Days Ago
Remote
Hybrid
Remote New York, NY
179K-244K Annually
179K-244K Annually
Blockchain • Fintech • Payments • Software • Financial Services
As a Member of Technical Staff, PlatSec - IT & Security at Anchorage Digital, you will play a crucial role in supporting the Information Security Program and IT infrastructure. Responsibilities include automating processes, managing IT projects, creating self-service IT & security reporting, and collaborating with various teams to optimize software and equipment costs.
Top Skills: PythonShell
7 Days Ago
Remote
Remote New York, NY
105K-115K Annually
Mid level
105K-115K Annually
Mid level
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
The Technical Support Manager will lead technical onboarding for new clients, provide ongoing support and troubleshooting, collaborate with internal teams, monitor platform performance, maintain knowledge of industry technologies, and document processes. Strong problem-solving and communication skills are key.
Top Skills: SQL
11 Days Ago
Remote
Remote New York, NY
Mid level
Mid level
Cloud • Information Technology • Productivity • Software • Automation
The Senior Product Support Engineer will identify performance issues, troubleshoot user integrations using various tools, and resolve escalated issues. The role involves collaborating with Engineering, providing technical education and support to customers, documenting knowledge base articles, and participating in on-call rotations to address critical issues.
Top Skills: JavaJavaScriptPython

Top Companies in NYC, NY Hiring Remote Tech Support Roles

See All
Spring Health Thumbnail
Telehealth • Healthtech • Artificial Intelligence
New York, NY
1300 Employees
NBCUniversal Thumbnail
News + Entertainment • Information Technology • Digital Media • Cloud • App development • AdTech
New York City,, NY
Axios Thumbnail
Other • News + Entertainment • Digital Media • AdTech
New York, NY
510 Employees
VideoAmp Thumbnail
Software • Sales • Marketing Tech • Digital Media • Data Privacy • Big Data • AdTech
New York City, NY
500 Employees
Anchorage Digital Thumbnail
Software • Payments • Fintech • Financial Services • Blockchain
New York, NY
170 Employees
CoreWeave Thumbnail
Machine Learning • Information Technology • Cloud
Roseland, NJ
800 Employees
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