Top Remote Tech Support Jobs in NYC, NY

As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.

The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.

Provide front-line support to users for Arine's products, troubleshoot technical issues, document inquiries, and enhance customer experience.

The Client Support Analyst provides technical support for a warehouse management system, troubleshooting issues, creating documentation, and supporting clients and the implementation team.

The Technical Support Specialist assists customers by resolving issues via email and calls, ensuring positive experiences and technical support.

As a Junior Technical Support Specialist, you will provide first-line technical support to enterprise customers, resolve issues, and learn troubleshooting techniques while supporting internal teams.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.

As an Associate Technical Support Engineer, you will support online merchants through live chat, email, and phone calls, resolving issues and delivering exceptional customer service.

The Technical Support Engineer III at Federato resolves complex technical issues, mentors engineers, and enhances support processes through collaboration across teams.

Serve as the first point of contact for customer support, performing initial troubleshooting, resolving common issues, and escalating as necessary while maintaining response times.

As a Level 2 Support Engineer, you'll resolve technical issues, assist frontline support, document solutions, and contribute to customer knowledge base.

Provide technical assistance and support for computer hardware, software, and networking. Respond to inquiries, troubleshoot issues, and document solutions.

Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.

Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.

As a Technical Support Specialist, you will provide technical assistance for robotic systems, manage support tickets, diagnose issues, and ensure customer satisfaction.

The Technical Support Specialist Associate provides technical assistance, troubleshoots equipment issues, manages CRM documentation, and supports customer satisfaction across the Aerial Lift Equipment line.

The Technical Support Specialist provides customer support and technical troubleshooting, manages the bug tracking pipeline, and collaborates with product teams to improve customer experiences.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.