Top Cryptocurrency Customer Success & Experience Jobs in New York City, NY

The Customer Experience Associate will improve customer response metrics, enhance support operations, guide onboarding experiences, and collaborate with institutional clients to ensure excellent service and innovative solutions.

The Sales Intern will support the sales teams by qualifying leads, conducting research, and sourcing partnerships with financial institutions and tech companies to drive sales opportunities.

The Customer Success Manager at BitGo will manage client accounts, drive product adoption, establish success strategies, and collaborate cross-functionally to enhance customer relationships and satisfaction.

Interns will support the Sales and Trading teams through projects, market analyses, and client relationship management while gaining hands-on experience in digital assets.

The CRM Marketing Specialist will build and optimize automated customer communications across various channels, manage campaign infrastructure, and collaborate with cross-functional teams to improve campaign effectiveness.

The Account Manager will manage relationships with SMB restaurant clients, focusing on client success, retention, and revenue growth through excellent support and problem-solving skills.

The Enterprise Customer Success Manager will manage a portfolio of enterprise customers, drive successful outcomes, ensure customer satisfaction, and facilitate seamless collaboration between internal teams and customers.

The Brokerage Communications Specialist drafts and manages customer-centric communications, supports operational tasks, coordinates cross-functional collaboration, and ensures compliance with industry regulations.

As a Solutions Engineer, design technical solutions for clients, provide post-sales support, collaborate with teams, document processes, and contribute to proof of concepts.

The Client Operations Manager ensures client satisfaction by providing technical support, managing trade operations, compliance, and client lifecycle activities while collaborating with internal teams for continuous improvement.