VP, US Business Data Officer

Description and Requirements
VP, US Business - Data Officer
Location(s): New York, New York or Cary, North Carolina
Setting: Hybrid
Reports to: SVP Chief Data Officer
MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. We're united by our purpose to help our customers and each other create a confident future; we're guided by empathy; and we're inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it's #AllTogetherPossible . Join us!
The Opportunity
As US Business - Data Officer, this role has full responsibility and accountability for leading the ideation and development of actionable, high impact, data and analytics solutions in support of MetLife's US Business strategy. The work will deliver data driven decisions across all critical business functions such as customer acquisitions, loyalty, retention, profitability, risk management, innovation, operations and more.
The role involves creating and delivering a Data Roadmap that aligns with the US Business goals, collaborating with various stakeholders and partners, identifying new and novel uses for data and analytics, ensuring the prioritization and delivery of data capabilities, and driving operational excellence and efficiency.
How You'll Help Us Build a Confident Future (Key Responsibilities)

• Develop and deliver a Data Roadmap integrated with the US Business (USB) strategy.
• Work collaboratively with US lines of businesses, US Technology, Infrastructure, along with vendor partners, to translate the Data Roadmap into projects and programs.
• Serve as "business to data" translator and orchestrator, ensuring the Data Roadmap is effectively implemented within each key line of business to enable business outcomes.
• Identify new and novel uses for data and analytics across supported lines of business to create/enable growth, process optimization, and customer insight.
• Envision new data solutions and identification of where existing solutions can be expanded or scaled to meet the growing needs of our customers and business partners.
• Engage with customers to understand needs and requirements, then effectively communicate those needs and requirements across Data and Analytics (DnA) organization
• Work directly with USB and DnA leaders to prioritize the backlog and ensure design and delivery of innovative data and analytics solutions.
• Ensure priorities are appropriately set and teams are engaged to deliver committed DnA capabilities.
• Analyze key trends in the business units and provide actionable recommendations to how data can help solve problems, increase efficiencies, and create growth opportunities.
• Enhance data acumen and acceptance within lines of business, leading to the creation of self-service functions including but not limited to Business Intelligence, Analytics.
• Establish baselines and build key performance measures to track progress against the data roadmaps, course correcting as necessary to achieve the outcomes desired.
• Drive operational excellence and consistency, through the identification and enablement of opportunity areas that create efficiency, removing obstacles and/or creating improved processes and approaches to enhance the customer experience.
• Develop relationship with senior business and technology leaders, gaining consensus and driving to accomplish the goals, with strong interpersonal, conflict resolution and negotiation skills.
• Support business teams' interaction to identify opportunities, improvements and escalate issues along the execution of the roadmap. Help with the identification of issues, provide guidance, and follow through resolution.

What You Need to Succeed (Required Qualifications)

• 15 years of experience and knowledge in data and analytics tools and strategies including but not limited to ML, modeling, data management and quality, governance, BI, and visualization are required.
• Proven ability to navigate complex stakeholders across all levels of the organization and cultivate strong partnerships.
• Thoughtful leadership skills and experience in translating greenfield ideas into productionized solutions.
• Ability to influence and communicate the organizations direction and ensure results are achieved.

The salary range for applicants for this position is $209,000 - $278,700 - This role is also eligible for annual short-term incentive compensation and stock-based long-term incentives..
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$209,000 - $278,700 - This role is also eligible for annual short-term incentive compensation and stock-based long-term incentives.
#BI-Hybrid