Cymulate’s Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.
With world-class clients like YMCA, Brinks, and EuroNext we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we’re always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner and Glassdoor, our clients and employees have let us know what they love about us.
- Act as the primary technical point of contact for assigned high-value accounts, building, and maintaining strong client relationships
- Understand and address the technical needs of clients through regular meetings and in-depth discussions
- Manage and resolve complex technical issues, ensuring alignment with client goals
- Champion client requests and feedback within the organization to drive product improvements and address security concerns
- Collaborate with stakeholders to define technical requirements and deliverables, ensuring successful implementation and ongoing support
- Monitor account health and performance, providing regular updates and reports to clients and internal teams
- Develop and manage account-specific KPIs to track and improve client satisfaction and engagement
- Facilitate technical training and guidance to clients, enhancing their understanding and use of our security solutions
- 5+ years of experience in a technical account management or similar role, preferably within the cybersecurity or IT industry
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. A Master’s degree or relevant certifications (e.g., PMP, CSM) is a plus
- Strong technical background with a deep understanding of cybersecurity principles, technologies, and best practices
- Proven ability to manage and expand complex accounts through effective technical support and relationship management
- Excellent problem-solving skills and attention to detail
- Exceptional communication skills, with the ability to convey technical concepts to both technical and non-technical audiences
- Ability to thrive in a fast-paced environment, managing multiple priorities and client expectations
The base salary for this role is between $115,000-140,000
Top Skills
What the Team is Saying
What We Do
Cymulate was founded by an elite team of former IDF intelligence officers and leading cyber researchers who have dedicated their career to empowering organizations worldwide against threats and making advanced cybersecurity as simple and familiar as sending an e-mail.
Today, Cymulate is trusted by hundreds of companies worldwide, including leading healthcare and financial services.
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Cymulate Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
