At Pave, our vision is simple--unlock a labor market built on trust.
How are we going to get there? By building a compensation platform powered by the largest real-time compensation dataset on earth, giving you confidence in every compensation decision.
We partner with our customers to help them build and retain world-class teams through planning, communicating and benchmarking their team’s compensation in real time. And you don’t have to just hear it from us — you can hear it from our customers: Allbirds, Hover, Credit Karma, Grammarly, and more.
We’re growing fast, building an incredible team and product, and having plenty of fun as we do it in our San Francisco and New York City offices.
If playing to win, building with intellectual honesty and focusing on in the Pave platinum standard sounds like fun - we highly encourage you to reach out. We’d love to partner on our journey to change the world of compensation!
Technical Account Management @ Pave:
You’ll become a Pave product and compensation expert and you’ll use that expertise to onboard and manage 30-40 customers at a time. You’ll make sure your customers implement and get value from our products quickly, and tee them up for a healthy, long-term relationship with Pave.
You’ll do this in partnership with the Account Management team, the Sales team, the Product and Engineering teams to ensure our customers are successful.
- You have 2-5 years of experience as a customer-facing Project Manager, Customer Success Manager, or Implementation Manager at a SaaS company.
- You are a meticulous project manager; you make a plan, you execute against it and nothing falls through the cracks.
- You’re a creative problem solver; you search for solutions that solve our customers needs that may not be immediately obvious.
- You care about the customer outcomes; you ensure that they can achieve their goals using Pave and maintain healthy adoption and usage.
- You are able to deal with a variety of stakeholders ranging from timeline-driven project managers, mission-driven Heads of People, and metrics-driven Finance folks.
- You’re comfortable working autonomously, have a strong sense of prioritization and can instinctually spot high-leverage & “blocking” work.
- You push to understand the “why” behind customer asks and can find the solution that won’t just help solve a problem one time but will help circumvent future problems.
- You’re hungry to join a start-up, and are excited to move quickly, operate in uncharted territories and wear a lot of different hats that extend beyond your core responsibilities.
- You love working with customers over video call/email and customers love working with you.
- You’ll become an expert in all things compensation.
- You’ll join a team that has highly visible and cross-functional presence & influence with other teams.
- You’ll continue to develop new skills and hone your existing ones.
- You’ll be in a fun and welcoming environment where you are encouraged to bring your authentic self to work.
This salary range may include multiple levels. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of Pave's total compensation package for employees. Your total rewards package at Pave will include equity, top-notch medical, dental and vision coverage, commuter benefits, catered lunch, an unlimited PTO policy, and many other region-specific benefits.
Pave's salary range for this position
$119,000—$195,500 USD
Pave’s compensation philosophy is to target the 75th percentile of the market for both cash and equity at your job level. This means that the “mid point” of every band at Pave is the 75th percentile of the broader market.
What We Do
Pave is a marketplace lending platform that aims to provide the Millennial generation with a better way to borrow: one that’s simpler, more personal, and more affordable.
Funding on Pave comes from accomplished Backers who want to invest in and empower the next generation.
