Strategy and Operations Manager

Posted Yesterday
Long Island City, NY
Hybrid
90K-120K Annually
Mid level
Edtech • Information Technology • Social Impact • Software
We create opportunities for low-income communities through software development training and employer partnerships
The Role
The Strategy and Operations Manager will oversee operations and analytics related to Pursuit’s employment initiatives, focusing on redefining data collection methods and measuring success in driving employment outcomes for Fellows, while maintaining high confidence in jobs data.
Summary Generated by Built In

About Pursuit

Our mission is to create economic transformation. By training low-income adults to launch and advance careers as software engineers, we help our Fellows go from earning $18,000 to over $90,000 starting salary on average, adding an estimated $2M in lifetime earnings. Pursuit partners with leading companies like Blackstone, USV, Citi, Peloton, and Uber to employ Fellows in career-defining engineering roles and supports them with on-the-job training to ensure potential translates to performance. Since 2013, Pursuit has created ~$1B in total lifetime wage gains, creating lasting economic mobility that spans generations. 

Pursuit’s proven solution is built on two interconnected components: training (which includes community development, Core pre-job training, and Commit on-the-job training) and a financial product (known as Bond). However, growing training alone will not meet the magnitude of need nor solve new societal challenges ahead. The typical expectation is to expand our training to other cities, but this will not come anywhere close to creating good jobs for millions of low-income Americans. Instead, our strategy for scaled impact is to evolve our financial product and create tools for other organizations, jobs, and places. We believe that this will not only create good jobs for millions of low-income Americans but will also generate a new trillion-dollar market directly tied to results in the long term.

We are One Big Team

The passionate and collaborative team at Pursuit gives its all to achieve our mission. And it’s not just staff. We work with employer partners that love hiring our Fellows because they are so well prepared, ranging from big financial firms to scrappy startups, and everything in between. We also activate and engage hundreds of volunteers that come from all areas of the tech industry. These experts and professionals help keep our curriculum fresh and our standards for achievement high by participating in our admissions process, as well as program-specific activities such as interview training, DemoDays, Hackathons, and Capstone projects. 

About the Role

Pursuit’s Employment team is looking to hire a focused and dedicated Strategy and Operations Manager who will develop and implement supply-side initiatives and manage day-to-day operations and analytics. Our Employment function is responsible for the success of Pursuit’s open market jobs strategy, one of the two organizational strategies to drive employment outcomes for Pursuit Fellows: 1) open market jobs 2) committed jobs (enterprise sales contracts with employer customers). Open market jobs have historically represented ~70% of Pursuit jobs. 

Reporting to the VP of Employment, the Strategy & Operations manager will lead the effort to redefine the way that Pursuit collects and leverages our Fellows’ application & employment data. Likewise, working cross-functionally and alongside members of the team, they will help determine how the function defines and measures success. With the overarching goal of "Everyone Drives Jobs" as the top company-wide priority for 2024, the Strategy & Operations manager will have a critical impact on Pursuit’s mission. 

As a Strategy & Operations Manager you will: 

  • Define and implement the process and leverage the full Pursuit network to maintain high (>80%) confidence in jobs data
  • Partner with Employers and Pursuit staff to redefine and roll out new behavioral / technical mock interview standards, job readiness, and returning advance assessment criteria  
  • Build out infrastructure for tracking employment activities and outcomes and measuring the impact of specific initiatives
  • Build and maintain calendar of recurring job opportunities (including apprenticeships and recurring full-time programs)
  • Build library of company-specific mock interview materials

What you need to be considered for Strategy & Operations Manager role: 

  • 3-5 years of experience in a management consulting, business strategy, or sales enablement role
  • Experience in conceptualizing, designing, and implementing data tracking systems and processes 
  • Experience in successfully identifying and quantifying opportunities to improve operational effectiveness 
  • Experience collaborating with multiple stakeholders to design, implement, and scale initiatives and identify and measure KPI’s to track impact 
  • Proven and organized project management skills
  • Comfort in leading meetings with both junior and senior stakeholders (e.g. Fellows, Employers, Internal Executives) 
  • The ability to effectively marry data insights with qualitative human judgment 

Where you’ll work: 

  • This role will work full-time in our Long Island City office 

Salary & Benefits:

The salary range for this role is $100,000 - $120,000 annually. In addition you will be eligible for annual incentive compensation. 

The compensation range above is for the expectations as laid out in the job description, however, we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted.  If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Pursuit offers

  • Great culture where transparency, respect, teamwork, and kindness are valued
  • Competitive compensation in base, plus bonus and a full benefits package
  • 401k Match
  • Unlimited PTO and an all-Pursuit summer break the last week of August and a week-long holiday the last week of December
  • Flexible, hybrid work schedule with catered lunches once a week and delicious snacks
  • An opportunity to work at the intersection of tech and social impact, and make a direct impact on the communities of those we serve.

Pursuit values diversity: 

Our team has a wide range of backgrounds and experiences, and we value the richness that diversity brings to our organization. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. Pursuit is an equal opportunity employer.

The Company
New York, NY
60 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Pursuit is a social impact organization that creates transformation where it’s needed most. Through our intensive software developer training program, we teach high-need, high-potential adults the technical skills and industry smarts needed to get their first tech jobs, advance in their careers, and become the next generation of leaders in tech. In addition to training and career support, Pursuit’s innovative operating model combines partnerships with tech companies to retrain their blue-collar workers and social impact investments to re-envision funding for outcomes-based organizations.

Our graduates are hired by leading companies like Pinterest, Kickstarter, LinkedIn, BlackRock, and JPMorgan Chase, and increase their average annual salaries from $18,000 to over $85,000. By connecting talent with opportunity, Pursuit empowers graduates to transform their families, tech companies, and communities across the nation. Read about our work in the New York Times: Income Before: $18,000. After: $85,000. Does Tiny Nonprofit Hold a Key to the Middle Class?

Why Work With Us

Pursuit is a social enterprise with the energy of a startup. We take new and innovative approaches and channel impact investments to drive greater scale and impact. We are passionate, collaborative, adaptable, and inclusive. Work with us to help underserved communities access life-changing tech opportunities.

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