Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.
Job Description
Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.
This role reports to the Senior Director, MarTech Tools.
The Senior Product Manager, CDP, MarTech, will work at the intersection of product, marketing, data and technology. They will be the expert on the CDP, its integrations, and applications, for the Global Streaming platform. This is a highly cross-functional role that requires someone with both strategic and technological acumen, who is, additionally, a consummate team player. This role requires in-depth understanding of functionality of CDPs (like mParticle, Segment, etc.), ability to connect CDP capabilities to marketing use cases, ability to explore data (using SQL, excel, python, etc.), and experience of partnering with cross-functional teams to deliver MarTech product roadmap.
The Senior Manager, CDP, MarTech will be a primary partner for local MarTech Teams This role will also be CDP MarTech, acting as the POC for key stakeholders, driving regular touch bases and fielding questions on roadmap, priorities, and timelines.
- Subject matter expert on Customer Data Platform, its capabilities, integrations, and limitations.
- Accountable, along with Sr. Director of MarTech Tools, for CDP long-range planning.
- Contributor to the overall MarTech roadmap, working in partnership with key stakeholders at local and global to ideate and launch new functionalities and feature enhancements, aligned to product OKRs.
- Partnering with key stakeholders to identify and document asks.
- Regular check-ins with local MarTech teams operations leads, fielding any questions related to proprietary functionality.
- Collaborating with internal teams to provide guidance on data flows and architecture.
- Documenting architecture and provide executive-level project readouts.
- Driving product recommendations that assist in execution of cross-program asks.
- Bug resolution and mitigation for any platform functionalities experiencing difficulties.
- Collaboration on platform enhancement requests, assisting in the prioritization of requests with the respective vendor.
Qualifications
- Bachelor's Degree.
- 5+ years of experience in onboarding, integrating and scaling MarTech tools.
- In-depth experience with customer data platforms, e.g., mParticle, Segment.
- Experience with data architecture and customer data modeling.
- Well-versed in the requirements of the data ecosystem, CRM, lead generation, and marketing automation.
- Expert in product implementation and integration, inclusive of limitations.
- Experience with BI tools and SQL
- Understanding of SDK implementations and server-to-server integrations.
- Knowledge of data governance regulations is a plus.
- Organized with an acute attention to detail and focus on delivering excellence.
- Flexibility and an ability to work in a fast-paced, deadline-driven environment.
- Self-starter who can work independently, is proactive, resourceful, and possesses excellent follow-through.
- Exceptional interpersonal, communication, analytical, and project management skills required.
This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and other discounts and perks. Learn more about the benefits NBCUniversal offers by visiting the Careers website's Benefits page.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants
\nand employees without regard to race, color, religion, creed, gender, gender identity
\nor expression, age, national origin or ancestry, citizenship, disability, sexual
\norientation, marital status, pregnancy, veteran status, membership in the uniformed
\nservices, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the
\nright to request a reasonable accommodation if you are unable or limited in your
\nability to use or access nbcunicareers.com as a result of your disability. You can
\nrequest reasonable accommodations by emailing [email protected].
What We Do
From film, television, news, theme parks, interactive media, and streaming, our people are at the center of it all. Here, we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution, imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry.
Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film, television and streaming brands.
Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data, building AI to help enable solutions to optimize every aspect of our content eco-system.
Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure, elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers, consumers and businesses that consume and love NBCUniversal’s content. And while you design, build and architect your career, we have the culture to make sure you’re supported.
Here you can work and still live your best life!
We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact, here you can.
Why Work With Us
For us, it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating, always solving and always ahead of competition.
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Employees engage in a combination of remote and on-site work.