Senior Product Designer

Hey there.
At Clay, we believe in empowering the growth of every business. We're on a mission to help teams grow their customer base by finding and reaching out to the right people.
Navigating the world of go-to-market data is a complex task involving data aggregation, transformation, and automation. We believe better software enables teams to become more effective in creatively seeking and reaching out to the people that matter. We are building a new type of data workflow tool that allows any team to find the right data, craft custom workflows, and automate their go-to-market strategy. We like to think of Clay as a composable canvas that unlocks power and creativity for growth-focused teams.
Building a powerful yet easy-to-use tool that enables complex data aggregation, transformation, and automation is no easy feat. It takes a huge amount of creativity, discipline and attention to detail. It also takes a team of brilliant minds, collaborating, supporting and learning from each other.
At Clay, we hold two things to be true as we grow our team - hiring is more about the person and less about the description; diverse teams build the strongest, most meaningful products. We are committed to building a team that reflects these beliefs, and cannot wait to speak with you.
Product Design @ Clay
We believe that not enough design thinking has gone into the tools we use to build software. That means that most teams work across a clunky mix of tools and spreadsheets, stuck in monotonous cycles with lots of manual work. You will help us change that.
As an early designer, you'll get to apply a unique blend of design and product knowledge to re-imagine how working with data in Clay should, and could, feel.

• What are the best to deliver value to our customers and how could they impact our business?
• How can we design a flexible architecture that scales across the features we need to develop to grow our business?
• For example: how can we continue supporting people who want to configure individual enrichments, while also building out the infrastructure to run entire workflows automatically?
• How can we onboard users around a specific use cases and then iteratively introduce them to new capabilities?
• For example: if customers purchase a lower tier, how can we help them discover and understand how features in higher tiers might provide value?
• How do we create abstractions and interfaces that are easy to understand for non-developers?
• For example, how can we illustrate when actions in a workflow are happening in parallel vs. happening sequentially?
• How do we let people move fluidly between the different parts of Clay's product, creating a seamless experience that sparks delight?

• Design & ship core features. Design and maintain core features and infrastructure. Given the size of the team, you will be working across the entire product and will have lots of responsibility.
• Collaborate & learn. Partner with the rest of our team, communicate openly, give & receive thoughtful feedback, and learn from people who excel in their areas of expertise.
• Take ownership. We're focused on building a high-trust, ownership focused environment where everyone aims to define what they think is most important to work on, and drive initiatives forward.
• Interview users, analyze feedback, help prioritize the roadmap. Set up, run, and synthesize learnings from user research studies to help inform what use cases and improvements we should focus on.
• Design & prototype novel interfaces. You'll rethink how we can make certain aspects of building software more intuitive to users, which requires you to deeply understand what building software looks like today. This could involve quickly building lightweight prototypes to explore novel interaction patterns that make building software efficient and intuitive.

• You can identify the right problems to solve, consider multiple solutions, and speak intelligently about tradeoffs. You develop personal and shared processes in service of a shared higher-level goal, not just for the sake of having a process.
• You're able to consider different levels of abstraction so your ideas land with your audience. You default to visual communication, but also have excellent verbal and written communication skills. You're organized and comfortable with both synchronous and asynchronous communication.
• You can break down complex problems and expose simple interfaces for accomplishing difficult tasks. You see patterns that repeat across the product and are able to abstract them into common interactions. For example, if we auto-fill the best values into certain fields in the product, how can we adapt the same functionality across contexts into the rest of the product?
• You care about coming back to something again and again until "it feels right", and you inspire your engineering partners to have the same level of care.
• You embody the belief that software is not a set of static screens, but rather a responsive system that evolves over time. You deeply understand the nuances of designing for such a medium.
• You're constantly empathizing with customers and checking back in to make sure we're delivering intuitive value.
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Based out of a central office on 19th Street in Manhattan's Flatiron District. We love the energy of in-person collaboration while also offering the flexibility to work from home when needed.

• Roles, responsibilities, and comp grow as we do.
• Fully funded, high quality health, dental & vision coverage.
• We get it - it's an arduous process, but we're not scared of it.
• We ask team members to take at least 3 weeks fully-disconnected per year, with a flexible vacation policy beyond that.
• We're currently building a plan to help you find coaches, mentors & mental-health services.
• Order whatever equipment you think will help you work more enjoyably.

Learn more about Clay, how we think about the world, the vibes and what it's like to work with us right here!