Search the 20 jobs at Clay

As the first CX Operations hire at Clay, you will design and implement strategies to enhance the customer experience for all users. Your responsibilities include building a Customer Health Score, driving data analyses for revenue growth, and creating systems for improved customer support efficiency.

The Recruiting Coordinator will support the entire talent acquisition process, ensuring a seamless experience for candidates and managing logistics from scheduling interviews to onboarding new hires. This role involves collaborating with recruiters, maintaining candidate communication, and organizing recruiting events.

As a Senior Product Designer at Clay, you'll design and ship core features, collaborate with the team, and take ownership of product initiatives. You'll conduct user interviews and research, analyze feedback, and create intuitive interfaces that enhance user experience. Your role will greatly influence how data interaction within the product evolves, ensuring a seamless and delightful user experience.

As a Senior Software Engineer at Clay, you will design and build full stack features, drive product strategy, and contribute to the codebase's performance and reliability. You'll also mentor other engineers and collaborate with cross-functional teams to deliver high-quality products.

As a Go-To-Market Engineer at Clay, you will assist enterprise and mid-market companies to adopt Clay's services, shadow sales calls, develop expertise in the product, and translate customer feedback into product improvements. You will play a key role in supporting sales initiatives and ensuring customer satisfaction.

As a Software Engineer on the Integrations team at Clay, you'll design and maintain over 100 integrations, collaborate with data providers to ensure requirements are met, and improve integration infrastructure. You will ship code daily to create new customer use cases and debug existing ones, transforming complex data into user-friendly formats.

As an Enterprise Growth Strategist at Clay, you will onboard and implement the product for customers, ensure ongoing strategy and adoption, manage renewals and expansions, and build new programs for enterprise clients. You will also impact the product roadmap by sharing customer feedback with engineering and product teams, fostering customer relationships to ensure satisfaction and growth.

As a Senior Software Engineer on the Backend team, you will analyze and resolve performance bottlenecks, create performance metrics, and advise on scalable feature design. Responsibilities include optimizing API latency, working with databases like Postgres and Redis, and addressing scalability challenges across systems.

As a Senior Software Engineer on the Growth team, you will design and maintain features focusing on user activation and retention. Your role includes working with data, sales, and design teams to enhance the user experience through experimentation and iterative development, particularly for new enterprise features.

As the Head of Engineering at Clay, you will lead and expand the engineering team, ensuring high-quality software development and operational excellence. You'll work closely with executive leadership on the product roadmap and oversee talent recruitment, providing mentorship and fostering a collaborative culture. Your role will involve setting technical vision, managing complex projects, and promoting innovation while ensuring teams deliver optimal customer experiences.

As a Product Support Manager, you will lead a team of support specialists to enhance customer satisfaction and achieve performance targets. Your role involves mentoring team members, optimizing support processes, analyzing customer feedback for product improvements, and collaborating with technical teams on support initiatives.

As a Senior Site Reliability Engineer at Clay, you'll lead the development and management of scalable, secure infrastructure solutions. Your responsibilities include automating CI/CD processes, managing cloud infrastructure, and implementing containerization technologies. You'll also oversee monitoring systems and lead incident response efforts.

The Events Lead will drive Clay's event marketing strategy and execution by planning, managing vendors, and creating unique B2B experiences. Responsibilities include overseeing event logistics, generating leads from events, and developing brand assets to enhance participant engagement.

As a Staff Product Designer at Clay, you will design and ship core features, collaborate closely with the team, take ownership of initiatives, and conduct user research to inform product improvements. Your role will involve creating intuitive interfaces that enhance user experience.

As a Machine Learning Engineer at Clay, you'll identify opportunities for integrating ML into their product, prototype and productionize models, collaborate with engineering teams, and write data pipelines while sharing your ML knowledge across teams.

As a Growth Strategist at Clay, you will onboard customers, drive product adoption, expand customer plans, build new programs, and collaborate with engineering and product teams to influence the product roadmap. Your role involves a deep understanding of B2B SaaS while ensuring customers maximize their usage of Clay's innovative tools.

The Demand Generation Manager at Clay will create and scale sales-led efforts, attracting enterprise buyers through innovative B2B campaigns. They will manage advertising and outbound campaigns while coordinating with marketing teams and sharing insights with GTM engineering and leadership to support the enterprise pipeline.

The Senior Software Engineer on the AI team will enhance Claygent's capabilities by building AI systems, monitoring model performance, and implementing user-driven AI experiences. The role involves working throughout the product lifecycle and requires expertise in LLMs and AI/ML systems.

As a Product Support Specialist at Clay, you will interact with diverse customers to maximize product use, gather and analyze feedback for product improvement, create user documentation, and collaborate with cross-functional teams for a better customer experience.

In this role, you will lead HR strategies to attract and nurture talent, champion employee engagement, manage training programs, refine performance management processes, and ensure compliance with laws and policies, acting as a strategic partner for team support and empowerment.