Are you ready to make an impact?
Join our expanding Provider practice as a Senior Manager and play a pivotal role in transforming healthcare delivery. In this dynamic role, you will work with our national Provider practice advising and serving a variety of provider organizations from large health systems that deliver a multitude of services, to niche providers focused in specific areas of healthcare, like home and community-based care. Our team assists providers in uncovering strategic opportunities, developing clear technology roadmaps, and working toward improved outcomes through technology investment. We depend on highly skilled consultants to drive growth – in our clients’ companies and in their own careers.
Senior Managers in our Provider practice have responsibilities across three primary areas of our business, including Client Delivery, Practice Development, and Business Development:
Client Delivery
- Lead large multi-disciplinary teams serving clients across the healthcare provider industry, with specific capabilities in process and technology consulting, and the capability to confidently engage and influence C-level client resources
- Direct and oversee comprehensive HCIT software implementations, ensuring seamless integration and optimal functionality
- Understand underlying relevant healthcare technologies and value chain processes to be able to direct the design, development, testing, and implementation of a technical project
- Serve as the central communication hub for clients, cultivating strong client relationships and ensuring exceptional service delivery
- Manage project economics including tracking project budgets, staffing considerations, creating and delivering invoices, and managing A/R collection processes
- Support and drive storyline development for project teams – drawing together data analysis, visualizations, recommendations, and financial impacts into a cohesive deliverable
Practice Development
- Exhibit a leadership style that is collaborative, inclusive, and aligned with our firm's values, fostering a positive and productive team environment
- Champion the continuous enhancement of WM methodologies, offerings, and approaches, ensuring alignment with industry best practices
- Support development of industry perspective pieces and client-facing thought leadership
- Mentor and guide consultants, actively monitoring their development and performance
- Lead and/or participate in practice development initiatives aimed at growing team culture and building healthcare acumen in newer consultants
- Participate in the recruiting process for other consultants
Business Development
- Translate client needs into actionable projects and lead business development initiatives, including RFPs and proposals, to expand existing client relationships
- Collaborate with cross-functional teams across the firm on business development and sales activities to identify and close new clients
- Cultivate and expand a robust professional and affiliate network within the local community to drive business growth and enhance WM's market presence
- Create pricing estimates, proposal decks, and engagement letters, SOWs (statement of work) as part of business development and project initiation
- Contribute ideas and expertise to the Provider go-to-market strategy; help execute business development campaigns
Qualifications:
- Bachelor’s degree or equivalent experience preferred
- of experience in the healthcare provider industry, specializing in healthcare and/or IT consulting, HCIT implementation, process analysis and optimization, or comparable roles within healthcare organizations
- Strong project management background, including schedule, scope, issue and risk management experience, change management, strategic planning and analysis
- Experience managing multiple projects or workstreams concurrently and mentoring team members across projects
- Exceptional leadership and communication skills, capable of conveying technical concepts to non-technical audiences
- Experience in business development and sales processes and best practices
- Strong financial acumen and ability to analyze and interpret P&L statements and technology spend/investment categories required
- High proficiency with Excel required; experience building financial models a plus
- Candidates must be eligible to work permanently in the United States without sponsorship
- Ability to travel up to 60%
- A commitment to inclusion and diversity, and openness to new ideas and perspectives
Are you ready to make a significant impact in healthcare consulting? Join our team and be a catalyst for change!
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Seattle or Washington, D.C.
$194,100—$228,400 USD
Los Angeles
$203,400—$239,300 USD
New York City or San Francisco
$212,600—$250,100 USD
A location not listed above
$184,900—$217,500 USD
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
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What We Do
West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.
We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester.
Why Work With Us
It’s our mission to help build the next generation of leaders, and we’re committed to partnering with employees to build an experience that’s challenging, fulfilling, and filled with constant opportunities to grow, and to make a real difference.
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