Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
The Senior Director, Field Logistics is a key leadership position within the Optimum Supply Chain & Logistics organization, with leadership and accountability for the warehouse operations and material planning for our Western region. With over 100 current regional warehouse locations within scope, the Sr. Director will provide support and direction to a logistics workforce supporting field technicians, repair and maintenance technicians, installation, and contractor workforces. This position will interact regularly with leadership teams across the business, including supply chain planning, operations, and analytics to identify and implement process improvements within the network.
Responsibilities
- Responsible for the day-to-day operations and quality of regional warehouse fulfillment centers
- Implements KPIs and Metrics to track business success and motivate workforce
- Accountable for ensuring inventory is planned, tracked, and issued at all locations; including adherence to regular cycle count activities as required by the business
- Regularly meets with leadership teams across construction, engineering, installation, and field services to support materials and inventory demand planning process
- Identifies and addresses operational quality and/or performance issues of materials, equipment, fleet, and/or operations
- Manages a workforce to optimize performance by effectively prioritizing work, delegating responsibilities, and communicating clearly and consistently across all levels of the organization
- Leverages industry best practices to create opportunities for process improvement, operational efficiencies, and inventory management
- Regularly travels within the region to audit operations, implement new processes, and support field managers in administrative activities
- Performs managerial functions, such as, mentoring, coaching, training, administering performance reviews, conducting disciplinary actions, approving timesheets, and interviewing employment candidates
- Ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
Qualifications
- 10+ years of general warehouse management oversight
- Maintain a valid US Driver's License - Candidate may be issued a company vehicle
- Deep understanding of warehouse operations, inventory management principles
- Excellent communication and interpersonal skills with the ability to effectively interact with stakeholders at all levels of the organization
- Proven ability to work in a fast-paced, dynamic environment and adapt to changing priorities and requirements
- Experience with direct management of hourly employee workforce
- Ability to prioritize and organize effectively
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $161,186.00 - $190,000.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
What We Do
We are one of the largest broadband communications and video services providers in the United States, serving nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
The way we interact, connect, and communicate evolves every day, with faster, more accessible, and more secure products and services, making it easier than ever to come together when we need it most. Whether it’s through connectivity in the home or on the go or through local news, national news, and more, Altice USA’s brands make it easier for consumers, businesses, communities, schools, hospitals, and everyone in between to connect to the things that matter most to them.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Altice USA promise and one that is reflective of the many diverse communities we serve. Altice USA employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
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Altice USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
