Senior Dev Ops Engineer

ABOUT US:

Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents.

Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.

We share common set of values that we look for in every new hire:

*Customers are royalty

*Data beats opinion

*Fast-paced execution wins

*Growth mindset

*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

We are looking to add a Senior DevOps Engineer as we grow our small, highly motivated DevOps team. Even as an early stage company, Regal.io already operates at significant scale, processing 10s of millions of data points each month and powering 10s of thousands of calls and messages to end-users monthly.

OUR STACK

• Programming Languages: Python, Typescript, Bash
• Infrastructure as Code Tooling: Terraform, CloudFormation
• Datastores: DynamoDB, Aurora Postgres, Redis/Elasticache, OpenSearch, Kinesis
• Message Queues: Kinesis, SQS, BullMQ
• Compute: ECS Fargate, Lambda
• CI/CD: Github Actions (Enterprise)




We use a diverse technology stack that spans both traditional container-based REST APIs and high throughput serverless processing. We are an AWS shop and have a strong culture of continuous delivery, IaC, and automation.

RESPONSIBILITIES:

• Design, develop, and maintain Infrastructure as Code using Terraform to automate provisioning, configuration, and management of AWS resources.
• Architect, deploy, and manage scalable, secure, and high-performance cloud-based infrastructure solutions on AWS, including services like RDS Aurora, S3, Lambda, DynamoDB, ECS Fargate, and more.
• Work closely with development, QA, and product teams to provide guidance on best practices for DevOps, cloud architecture, and automation.
• Develop test and deploy pipelines for containerized and serverless applications with a focus on making them as self-serve for developers as possible, primarily on Github and Github Actions.
• Split DevOps on-call duty with other engineers on the team
• Ensure cloud infrastructure is secure, compliant, and follows best practices for data security and privacy, including IAM, security groups, and VPC configurations.

ABOUT YOU:

• Minimum 4 years experience in DevOps, Cloud Engineering, or related roles.
• Experience with AWS technologies, including serverless
• Proven experience with Terraform and/or other Infrastructure as Code tools (e.g., CloudFormation, Ansible).
• Previous experience using configuration management platforms to build and manage infrastructure
• Proficiency in scripting languages such as Python, Bash, Shell, etc.
• Previous experience working with Datadog or similar observability and monitoring
• Previous experience with database technologies such as Postgres or DynamoDB
• Previous experience with queuing and caching platforms such as Redis, Kinesis or Kafka
• Excellent communication and collaboration skills with the ability to work effectively in a fast-paced, agile environment.
• Ability to digest and manage feedback from engineers to address pain points across the stack
• Passion for learning and mentoring -- always improving yourself and the team around you

BENEFITS/PERKS:

• Competitive compensation packages, including early stage equity
• 401k plan
• Flexible PTO & 11 paid holidays
• Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
• Paid parental leave
• Growth Mindset learning and development stipend
• In-office breakfast and snacks daily
• Happy hours, team outings, & annual off-sites
• Pre-tax commuter benefits
• Complete laptop workstation
• & more!

POSITION LOCATION & OFFICE DETAILS:

This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.