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Navan is building out a best-in-class fraud risk management team to support our rapidly growing travel and expense management businesses. We are seeking an experienced fraud risk management expert who will accelerate the development of our fraud detection, prevention, and investigation capabilities. The candidate will drive several critical analytical projects and devise our fraud investigation strategy.
What You’ll Do:
- Detect risk and prevent fraud loss across all payment channels and customer segments through the full life cycle while balancing profitable growth with best customer experience
- Build out and lead portfolio fraud analytics across different customer segments with actionable data insights for risk strategies that detect linkages and mitigate fraud patterns
- Maintain lead responsibility for the identification, selection, management, and enhancement of business rules, while managing towards Fraud KPIs and KRIs of the Travel and Expense portfolios
- Drive analysis for fraud rule discovery activities that support both new and existing fraud service initiatives that identify policy or process improvement opportunities
- Generate queries that monitor and identify fraud patterns which identify high fraud risk transactions via multiple attribute analysis, including transaction details, velocity of activity, and user behavior of new and existing customers
- Manage fraud reviews and take the initiative to coordinate resolution with cross-functional stakeholders to reduce fraud exposure
- Leverage cross-functional teams, systems, and processes as required to prioritize and/or proactively address risk management improvement needs
- Ability to lead multiple tasks and projects simultaneously, prioritize work effectively, and thrive in a constantly evolving environment
What We’re Looking For:
- 3+ years of experience in fraud risk management in the credit cards and payments industry or eCommerce with risk strategies related to card products and payment acceptance is desired
- Bachelor's degree in statistics, business, data sciences or equivalent professional experience preferred
- Demonstrated experience in building automated fraud detection and prevention strategies that scale, online fraud prevention experience a plus
- Understanding of common and creative techniques used by fraudsters to exploit e-commerce/issuer systems and processes is desirable
- Expertise in authoring and analyzing fraud rules desired with rules authoring through Boolean logic and/or SQL is desired
- Strong command of data analytics methods and software such as Snowflake/Python and other data mining and analysis tools
- Understanding of key business drivers and performance metrics as it relates to fraud rules and risk management
- Ability to interact and coordinate effectively with internal and external business partners
- Ability to demonstrate exceptional organizational skills by efficiently managing and prioritizing multiple analytical projects
- This position requires the candidate to be at our New York, San Franciso or Palo Alto offices. The candidate is expected to be in the office 3 days per week
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$62,250—$130,000 USD
What the Team is Saying
What We Do
Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.
Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. In Oct 2022, Navan announced its Series G upround at a post-money valuation of $9.2B to help accelerate future growth plans.
In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as three days a week in-office.
