Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
Zocdoc’s most important asset is our people. As a Senior Revenue Accountant you’ll play a meaningful role in making sure the company’s revenue is appropriately recorded in accordance with GAAP and reported to key stakeholders in a timely manner. You will have the opportunity to drive change in the company’s ever evolving billing processes.
You’ll enjoy this role if you are…
- Energized by working in a fast-paced, collaborative team environment with direct exposure to all levels of the organization;
- Highly self-motivated and organized as you will have direct ownership of accounting for certain revenue streamsd;
- Adaptable to new challenges, including determining the accounting impact of new products and features on the Zocdoc marketplace;
- A critical thinker who strives for continuous process improvement, especially related to the evolution of month end close procedures and build out of the company’s standard billing processes and policies;
- Someone who enjoys being able to make an impact on shaping company growth.
Your day to day is…
- Ownership of the month end close process for the company’s revenue streams, including related accounts receivable, deferred revenue and contract cost GL accounts.
- Evaluating the impact of new revenue pronouncements / standards on the Company’s revenue recognition model in collaboration with the Senior Manager of Revenue Accounting and Operations and the Senior Manager of Technical Accounting.
- Working directly with the Senior Manager of Revenue Accounting and Operations to review customer contracts and new product offerings, ensuring consistent application of revenue recognition policies in accordance with relevant accounting literature and corporate policy.
- Creating and maintaining the company’s revenue recognition accounting policies and memos in accordance with ASC 606.
- Maintaining and enforcing adherence to company billing policies.
- Answering ad hoc questions from the Operations, Sales, Service and Account Management teams throughout the organization related to revenue and billing.
- Identifying areas of improvement in Zocdoc’s billing system and collaborating with the Product Engineering team on enhancements to our existing processes.
- Assisting with the financial audit by providing external auditors with supporting documentation and answering questions for areas of ownership.
You’ll be successful in this role if you have…
- Meaningful (2-5 years) experience in an accounting role, with at least 2 busy seasons at a Big 4 Accounting Firm
- An active CPA license in good standing
- A history of high performance
- A thorough understanding of GAAP, especially ASC 606
- Significant experience with accounting ERP systems, whether used first hand or via audits (knowledge of NetSuite a plus)
- Proficiency in MS Office with advanced skills in Excel
- Demonstrated the ability to effectively work with all levels and cross-functionality within the Company as well as excellent verbal and written communications skills with the ability to communicate complex information in a clear and concise manner
- The ability to recognize problems, gather data, draw valid conclusions and effectively present information to managers, peers and third parties
- The desire to work in a fast-paced environment with strong project management skills and a fierce entrepreneurial spirit
Benefits:
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell phone reimbursement
- In office perks including:
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location
- Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
NYC Base Salary Range
$88,000—$132,000 USD
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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What the Team is Saying
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What We Do
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Teams
Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
