Senior Account Manager - Buyside

Reorg is currently looking for a player-coach Senior Account Manager to join our dynamic commercial team. The Senior Account Manager will be responsible for managing and growing relationships with large Buy Side accounts through subscription renewals and expansion, uplifts and cross-selling of additional Reorg products. Additionally, the Senior Account Manager will be responsible for managing a team of junior account managers. This role is ideal for an accomplished account management professional with knowledge of credit markets who is looking to expand and hone their people management skills.

This full-time position is located in our New York City offices.

Responsibilities

• Manage all aspects of the renewal cycle for Reorg’s subscription relationships covering a book of large Buy Side clients
• Manage key client interactions with a focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with Reorg’s product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy
• Manage a team of junior account managers, providing guidance, support, and fostering a collaborative and action-oriented team culture.

Requirements

• 6+ years of experience in an account management role selling to the Buy Side, preferably with experience of working in credit. 
• Ability to strategically manage large and complex institutions involving multiple teams and stakeholders. 
• Proven ability to develop an intimate knowledge of a complex suite of products including datasets, API feeds and research. Proven success in hitting quota and executing on large cross-sell opportunities. 
• Some experience in people management a plus; possesses strong leadership and the ability to inspire and motivate a team
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
• Excellent interpersonal, verbal and written communication
• Experience with Salesforce required

At Reorg, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $150,000 - $170,000. This position is eligible for a quarterly commission bonus.

The actual compensation will be at Reorg’s sole discretion and will be determined by the aforementioned and other relevant factors.