Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Position Overview: We are seeking a detail-oriented and analytical Service to Sales Analyst to support our service to sales team. The ideal candidate will have a strong analytical background and a passion for driving sales performance through data-driven insights. This role involves analyzing sales data, identifying trends, and providing actionable recommendations to enhance the effectiveness of our service to sales initiatives.
Key Responsibilities:
- Collect, analyze, and interpret sales data, performance metrics, and KPIs to identify trends, patterns, and opportunities for improvement
- Analyze, prepare, and present regular reports on team performance, operational metrics, and sales outcomes.
- Provide actionable insights and recommendations based on data analysis to support sales strategies and initiatives.
- Identify areas for process improvement within the service to sales operations and work with the team to implement changes.
- Conduct market and internal research to understand customer needs, preferences, and trends that can impact sales performance.
- Work closely with the service to sales, marketing, and product development teams to ensure alignment and effective communication of sales strategies.
- Maintain and manage sales databases, ensuring data accuracy and integrity.
- Utilize CRM and other sales tools to track and analyze sales performance and customer interactions.
Requirements Include:
- Bachelor's degree in Business Administration, Data Science, Statistics, or a related field. Advanced degree preferred.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights to drive continuous improvement.
- Proficiency in data analysis tools and software and advanced skills in Excel and PowerPoint, with the ability to create compelling data-driven storylines.
- Commitment to delivering exceptional customer service and enhancing the customer experience.
- Excellent written and verbal communication skills, with the ability to present data and insights clearly and effectively.
- High attention to detail and accuracy in data analysis and reporting.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in [Enter State Manually] is $64,260.00 - $105,570.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
Bridgeport
Danbury
What We Do
We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
Why Work With Us
Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!
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Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.