Resource Manager

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
The Resource Manager will play a key role in overseeing the strategic planning, scheduling, and allocation of resources within the Services organization. This role will manage demand, aligning consultant skills with project needs, and collaborate closely with Services leadership to ensure successful project deliveries. Strong research, analytical, and quantitative skills, coupled with exceptional attention to detail, are essential components of success for this role.
You'll Get To:

• Develop and leverage a deep understanding of Certinia's workforce planning capabilities to conduct thorough reviews of weekly forecasts in collaboration with the Services leadership team.
• Review pipeline of projects to ensure adequate resourcing available across pillars (Financial Close Management, Invoice-to-Cash, Intercompany and Consolidations and Financial Analytics) identifying any potential gaps.
• Possess a deep knowledge of best practices when it comes to strategic delivery and customer satisfaction, executing in effective ways across complex projects.
• Schedule, plan, and assign consultants to projects based on skillset, availability and customer needs.
• Monitor and report on consultant performance, productivity and project delivery metrics.
• Partner with Services leadership and Customer Team Enablement to ensure skills matrix remains up-to-date for all resources.
• Deliver high-level reporting that assists leadership with proactive strategic decision-making.
• Create visibility by providing data-driven insights into key workforce and resource management status, gaps, and areas of opportunity.
• Perform other duties as needed

What You'll Bring:

• Bachelor's Degree/Bachelor of Business
• 4+ years experience in a professional services, technology delivery, or software implementation roles
• Minimum 3 years of experience in workforce, resource and/or project management
• Experience with PSA tool, preferably Certinia
• Self-directed and experienced in Business, Process, Reporting analysis
• Robust problem solving & critical thinking skills, self-motivation, and the capacity to work under pressure and tight deadlines
• Effective communication skills, with the ability to clearly and concisely present issues, ideas, and data analysis to senior leaders
• Skilled in various reporting tools like Excel and PowerBI as well as a quick aptitude for learning new tools
• Excellent strategic and tactical business skills and a passion to draw actionable insights from data to drive better decision making
• Ability to plan and manage numerous processes, people, and projects simultaneously
• Participation in driving the strategic priorities and initiatives of the organization forward

We're Even More Excited If You Have:

• Accounting or Financial background
• Resource Management experience
• Project Management experience
• Advanced Excel, Power BI

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $112,000.00 - USD $149,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.