AI Operations Specialist - Healthcare

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About The Role

We are looking for a AI Operations Specialist who will play a crucial role by working with the engineering and product team to ensure that our software products and applications meet the highest standards of quality before they are released to the public or implemented within an organization. Their primary responsibility is to identify defects, bugs, or any other issues that could compromise the functionality, usability, or security of the software.

Key Responsibilities

• Evaluate AI-generated text for factual accuracy, relevance, potential bias, safety, and other relevant criteria
• Collaborate with engineering and design team leaders to enhance tooling, identify and resolve bugs or performance bottlenecks, and conduct thorough testing of new functionalities aimed at improving the data annotation process
• Performing various types of testing, such as functional testing, regression testing, integration testing, and performance testing, to assess the software's performance and functionality under different conditions.
• Thoroughly documenting and reporting any bugs, defects, or inconsistencies found during testing.
• Developing test plans, test cases, and test scripts based on project requirements and specifications. 
• Maintaining comprehensive documentation of testing activities, including test plans, test cases, test results, and any relevant metrics or statistics. 

Requirements

• Bachelor's degree or equivalent professional experience, with a demonstrated track record of creating and editing written communication as a core responsibility
• Excellent grammar and written communication skills in English
• Technical familiarity with software and development - not necessary to be a developer
• Very strong attention to detail

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options 
• Medical, Dental and Vision premiums covered at 100%  
• Fully paid parental leave
• Commuter benefits 
• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays

Job Compensation Range:

The salary range for this role is $60,000 - $75,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected].

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