Product Owner - Document Automation

Description and Requirements
About the Role:
As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' document automation and communication solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience.
Key Responsibilities:

• Develop solutions to migrate customer's document automation and communication solution from legacy systems to the future state platform's solution.
• Assist the Product Manager in writing and refining features.
• Oversee team priorities and ensure alignment with business goals.
• Lead backlog refinement and create features to define future enhancements.
• Write and prioritize user stories for one of the reporting solution migration teams.
• Coordinate support across business, IT, operational readiness teams, and other partners.
• Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams. This includes working with Business Systems Analysts, Testers, Developers and Architects.
• Provide periodic progress and status updates on migration deliverables.
• Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.
• Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.
• Support the Product Manager in executing the migration strategy.

• • Support customer testing before migration and execute customer migrations.

• Creative problem-solving skills to address complex issues and deliver value to stakeholders.

The Opportunity:
As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space.
Key Responsibilities:
Required Qualifications:

• At least 2 years' experience working in an agile delivery method.
• At least 2 years' experience using industry standard agile tools including Azure, Jira, or similar tools.
• At least 5 years' experience in the financial services industry
• At least 5 years' experience using industry standard document automation and communication tools
• At least 5 years of experience leading document automation and communication team(s) in support of complex business solutions

• • Solid communication skills

Preferred Qualifications:

• SAFe certifications
• At least 5 years of experience in agile delivery.
• At least 5 years of experience with Azdo setting up features and user stories.
• At least 5 years of experience working for an employee benefits provider
• At least 2 years of experience in the disability and absence product domain
• At least 5 years of experience with Quadient.
• At least 5 years of experience as a product owner or product manager for document automation solutions.
• Excellent writing and editing skills.

The salary range for applicants for this position is $80,000-130,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$80,000-130,000