Principal eCommerce Designer - UI/UX II

Spectrum's Digital Sales team is responsible for building and executing on world-class online shopping experiences to drive incremental business growth. From Spectrum Internet Gig and our path to 10G, to Advanced WiFi and Spectrum Mobile, our fast and secure broadband network powers the future. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what's next.
We are transforming the next era of connectivity and entertainment experiences. The multiplicity and possibilities available within Spectrum are unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
We are seeking an experienced Principal eCommerce Designer II to lead design innovation, ensure consistency, and mentor junior designers in the digital shopping and e-commerce space. This role requires a strategic thinker who can elevate our e-commerce platforms by creating intuitive, engaging, and seamless user experiences. The ideal candidate will have deep expertise in digital shopping, e-commerce, and user-centered design, coupled with a passion for driving product and design excellence across the organization.
WHAT OUR PRINCIPAL eCOMMERCE DESIGNER - UI/UX II ENJOY MOST

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Lead the creation of innovative, user-centric design solutions that enhance digital shopping experiences across web, mobile, and emerging platforms.
• Continuously explore new trends, tools, and techniques to keep our e-commerce platform at the forefront of design.
• Champion the development and maintenance of design systems and patterns to ensure consistency across all digital touchpoints.
• Collaborate with cross-functional teams to ensure that the design vision is executed cohesively across all platforms.
• Act as a mentor and coach to junior and mid-level designers, helping them grow their skills in UI/UX, interaction design, and e-commerce best practices.
• Provide regular feedback and promote a collaborative, learning-driven design culture.
• Work closely with product managers, engineers, marketing teams, and other stakeholders to ensure that design solutions meet business goals while enhancing the user experience.
• Facilitate workshops, design sprints, and brainstorming sessions to foster creative solutions to complex design challenges.
• Utilize data, research, and user feedback to inform and validate design decisions.
• Analyze user behavior and design performance through A/B testing, user research, and analytics, using this data to drive continuous improvement in the design of digital shopping experiences.
• Ensure that the voice of the user is represented throughout the product design process, pushing for solutions that are not only functional but also delightful and easy to use.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience:
• Digital design experience - 10+ yrs
• Experience with basic prototyping and interface design tools (Figma, Adobe Suite, Sketch, Invision, Zeplin, Axure, etc.) - 6+
• Education:
• Bachelor's Degree in Design/Art/HCI/Media/related field or equivalent experience
• Technical Skills:
• Expert knowledge of user-centered design (UCD) process methods to digital applications from concept
• Expert knowledge of new design techniques
• Expert understanding of platform specific nomenclature
• Expert ability to sketch and generate big-picture ideas for early-stage UX work
• Expert understanding of UX best practices
• Expert ability to deliver against several initiatives simultaneously
• Extensive experience with planning and facilitating user research and usability tests needed
• Extensive experience with creating highly-detailed annotated wireframes, user flows, and process flows within consumer applications
• Skills:
• Demonstrates excellent time management skills and the ability to be self-directed when needed
• Demonstrates excellent client (presentation) communication skills and the ability to present and sell ideas to various audiences (technical and non-technical)
• Abilities:
• Ability to read, write, speak and understand English
• Ability to demonstrate UI and UX design skills via portfolio
• Ability to prioritize and organize effectively
• Ability to be fully engaged and a positive member of a collaborative team
• Schedule:
• Full time
• This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

• Preferred Qualifications
  Master's Degree

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

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MPD767 2024-42426 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.