Pricing & Packaging Manager

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen!

Amperity's Pricing & Packaging team is looking for a Pricing Analytics & Operations Manager, who will lead our analytical efforts and operational efficiency. This role will be instrumental in the development and execution of pricing strategies while leveraging strong research and data analytics to drive decision-making and operational efficiency. You will be responsible for building a strong infrastructure foundation and will collaborate closely with cross-functional teams to implement pricing processes, systems, and tools, and provide actionable insights to drive revenue growth.

This is an individual contributor role, reporting to the Head of Pricing and Packaging.

• Pricing Research and Analytics
• Lead pricing analytical efforts to understand usage trends, purchase patterns, customer insights and impact on business performance of pricing changes.
• Utilize statistical analysis and predictive modeling techniques to forecast pricing impacts and evaluate pricing strategies.
• Develop and maintain pricing models to identify trends, patterns, and opportunities for optimization.
• Summarize internal and external customer research, surveys and interviews to provide actionable insights and recommendations.
• Summarize competitive and market analysis to impact ongoing pricing decisions.
• Pricing Operations and Execution
• Build a solid data and reporting architecture for scaling pricing decision making. Develop sustainable pricing data tables, models, reporting and analytics tools and resources
• Oversee pricing processes, systems, and tools to ensure accuracy, efficiency, and scalability.
• Develop regular reporting dashboards to monitor pricing performance metrics and KPIs to assess effectiveness and identify areas for optimization.
• Collaborate with Tech and GTM teams to ensure effective execution of pricing strategies and initiatives.
• Collaborate with cross-functional teams to streamline pricing operations, address bottlenecks, and drive process improvements.
• Cross-Functional Collaboration and Stakeholder Management:
• Build strong relationships and collaborate cross-functionally with product management, engineering, finance, marketing, Sales Operations and other key stakeholders.
• Communicate pricing performance to senior leadership and relevant stakeholders.
• Act as a subject matter expert on pricing analytics and operations, providing guidance and recommendations to support business decisions.

• Bachelor's degree in Business Administration, Economics, Finance, Marketing, Engineering or related field; Master's degree preferred.
• 4+ years of experience in pricing, business strategy, business analysis, marketing, finance, or related analytical roles; 2+ years in a B2B SaaS.
• Experience conducting market and customer testing, research and analysis.
• Familiarity with pricing and packaging research techniques such as Conjoint, Van Westendorp, Max Diff etc., and in using survey tools such as Qualtrics.
• High level of proficiency in SQL, Google worksheet/Excel.
• Experience using analytics solutions (e.g. Python) and BI solutions (e.g. Tableau, Looker).
• Experience in building pricing models, tools, and processes.
• Experience with financial modeling and forecasting is a plus, but not required.
• Proven track record of applying advanced analytics to a variety of business situations with a proven ability to synthesize complex data and present through simple visualization.
• Experience conducting thorough deep dive analysis to explain the underlying behavior for the observed trends and take required actions.
• Experience operationalizing pricing changes across Engineering and GTM functions is a plus.
• Demonstrated experience driving complex, cross-functional initiatives.
• Strong communication and collaboration skills across all levels of an organization.
• You are a self-starter who is excited about building a pricing analytical foundation for a company
• Hands-on, creative problem solver who's not afraid of ambiguity
• An inquisitive and curious learner with a passion for impacting business outcomes
• Passionate about the role of data in helping solve complex questions
• You enjoy collaborating with multiple stakeholders to drive innovative solutions
• Highly organized and detail-oriented while executing with speed and accuracy

Amperity has offices in Seattle and NYC. We are also currently hiring in CA, CO, FL, GA, IL, IN, MA, MN, NJ, NY, OH, OR, TX, WA.

Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. 

Cash incentives are also available.

The opportunity for ownership is an exciting part of Amperity's total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.