People Systems Analyst

Braze is undergoing an exciting transformation to improve our HR technology operations and systems. This People Systems Analyst role will sit within the People Operations team, reporting to the People Systems Team Lead. This person will assist in the planning, execution, and maintenance of our HR systems. They will also be responsible for taking our data and reporting to the next level, in partnership with our People Systems  Analysts, as we support our fast-growing global teams. 

• Partner with Team Leads and People Systems Analysts to continuously optimize our HR systems, primarily but not limited to Workday, and implement solutions to drive adoption and ease of use.
• Gather business requirements, determine viable system solutions, and build investment with stakeholders to implement changes.
• Configure changes in Workday aligned with business requirements and perform comprehensive unit testing.
• Write advanced reports that include creating calculated fields and maintaining dashboards, providing the HR Team and wider organization with accurate data. 
• Monitor and configure current Business Processes and create new ones as needed.
• Participate actively in the Workday Community, propose and advocate for improvements to the Workday solution, and build a network of peers to best-practice-share.
• Create and maintain end-user and training documentation; and participate in training activities for stakeholders and end-users.
• Regularly evaluate current state of system and integrations and proactively identify opportunities for improvement with stakeholder feedback and buy-in, including analyzing the impact of Workday’s bi-annual updates.
• Partner with external vendors, users and other internal partners on data and systems projects, integration and analytics; ensuring the integrity of HRIS data and security.
• Be the go-to expert on all things Workday HCM, covering one or more areas like Core HR, Payroll, Time, Absence Compensation, and Recruiting.
• Dive into a wide array of HRIS tasks within Workday, from crafting specifications to fine-tuning business processes, and overseeing crucial annual processes.
• Keep stakeholders in the loop about Workday's capabilities, new releases, and upgrades, and how they shape our HR landscape now and in the future.
• Always be on the lookout for ways to make our HR processes smoother and more efficient. Whether it's by documenting procedures or suggesting tweaks for better consistency across our systems, there's always room for improvement.
• Get hands-on with testing in Workday to ensure everything runs seamlessly.
• Create custom reports in Workday that cater to the unique needs of our business and customers.
• Collaborate with teams to gather requirements and provide rock-solid system support.
• Dig deep into major Workday releases, analyzing their impact and ensuring we're always prepared for what's next.
• Spread the wealth of knowledge within the team, sharing insights and providing training while also soaking up expertise from the HRIS team.

We are looking for a scrappy and detail-obsessed system analyst with experience with the configuration of large-scale People Systems. The right person will be system and process minded, with an exceptional ability to think critically and drive improvement. 

• 2-3 years HR experience with 1-2 years of People Systems/Operations experience.
• Previous hands-on experience working with Workday (HCM, Benefits, Advanced Compensation, Payroll, Absence, and/or Time Tracking), Greenhouse, Lattice, and CultureAmp, Oracle, are a plus. Workday experience preferred.
• System configuration experience is a plus.
• Strong data analysis and report building skills.
• Commitment to quality and continuous improvement.
• Demonstrate a high level of integrity, discretion and confidentiality.
• Proven ability to collaborate and work in a cross-functional team environment.
• Ability to prioritize workload and provide timely follow-up and resolution.
• Action-orientation with excellent follow-through skills; works well independently and in teams in a fast-paced, multifaceted environment.
• Analyzes and assesses situations to find effective solutions; creative problem solver; engages in fixing the problem; makes decisions using data.
• Advanced Microsoft Excel proficiency.
• Excellent written and oral communication skills.
• Strong critical thinking and analytical skills.
• Meticulous attention to detail and accuracy.
• Exceptional analytical acumen with the ability to grasp complexity quickly.
• Proficient in translating customer and business needs into technical requirements.
• Excellent customer service, self motivated and organizational skills.
• Effective communication and collaboration with internal and external teams

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $72,000 and $90,000/year with an expected On Target Earnings (OTE) between $80,000 and $100,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.